Mercado Libre, Latin America’s largest e-commerce and fintech platform, powers over 148 million users with online shopping, payments, and logistics services. With more than 200 sites across the region, uptime is critical; a single minute of downtime can delay shipments, stall payments, and impact customer trust.

The challenge? Only 25% of sites have dedicated IT staff, making outages costly and time-consuming to resolve. Internet or data center link failures can bring down core applications, while misconfigurations on key devices can take up to a full day to fix. Mercado Libre needed a way to simplify management at scale, ensure business continuity, and avoid expensive on-site interventions.

By adopting ZPE Systems’ Nodegrid platform, Mercado Libre gained LTE-based out-of-band connectivity, secure failover to data centers, and centralized cloud management. The result is stronger resilience, faster recovery, and fewer truck rolls — or in other words, turning uptime into a competitive advantage for Latin America’s digital economy.

Key outcomes:

• Business Continuity: Shipments and payments keep flowing during outages
• Fast Recovery: Remote fixes prevent 24+ hour downtime
• Efficiency: Faster deployments and fewer on-site visits

“Everyone on-site was amazed. The built-in LTE automatically took over and distribution carried on like normal. The ZPE solution paid for itself with just this one outage.”  –  Evandro Soares Correia, Jr. – IT Admin, Mercado Libre

A leading retailer in Asia, who serves beauty and wellness products across the region, needed to address the growing complexity of their infrastructure. As they scaled, it became increasingly difficult to manage critical functions that edge sites relied on. This put business continuity in jeopardy and hindered their ability to quickly open new revenue-generating locations.

That’s when ByteBridge, one of ZPE’s trusted partners, proposed a solution only achievable by deploying Nodegrid. Read the full case study to see how this uniquely tailored management architecture delivered benefits like:

• Streamlined ops: Monitoring, remote access, power management, and more from a single portal.
• Lower TCO: Combined serial, Ethernet, 4G into one compact Nodegrid device.
• Wireless resilience: Automatic cellular failover for continuity during primary internet outages.

When Every Branch Matters: How a Credit Union Reinforced Network Resilience

For many credit unions, digital transformation has expanded well beyond core banking systems. They depend on resilient IT infrastructure for everything from interactive teller machines, to cloud-hosted apps and remote employee access. But for their IT teams, this brings a growing list of challenges: more branches, more network equipment, and more pressure to minimize downtime. And often, they need to solve these challenges without adding staff.

That’s where the cracks begin to show.

One mid-sized U.S. credit union faced a similar dilemma. They had to support more than 200 branch locations, but with only two IT staff. Routine network issues meant spending hours in the car, sometimes just to power cycle a device. Troubleshooting tasks or regular firmware updates easily consumed entire workdays. Combating outages was even worse because they lacked a reliable management path outside of the primary network. Long outages meant long workdays and lots of stress, not to mention the customer-facing issues like lost trust and reputation damage.

But instead of patching the problem, they made a bold move.

They adopted Nodegrid and ZPE Cloud, the out-of-band management solution that enables complete visibility and control, even when the main network fails. For the credit union’s IT team, this enabled them to perform all their jobs – from provisioning to troubleshooting, to device reboots – via remote session. The results? Drastically reduced travel costs, faster incident response times, and peace of mind knowing that every branch was protected by a resilient management backbone.

Download the full case study to see how they transformed their branch operations and set the foundation for secure, scalable growth.