Providing Out-of-Band Connectivity to Mission-Critical IT Resources

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rednesp Selects ZPE Systems to Deliver Always-On, High-Performance Research Connectivity

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rednesp is São Paulo’s Research and Education Network, serving more than 20 universities, research institutions, and innovation centers across Brazil. rednesp provides critical network infrastructure for the scientific community, meaning uptime and performance are key.

Operating a research and education network at scale, however, comes with unique challenges. End users need to have reliable connectivity for performing experiments and simulations, and they need a high-performance network for transferring large datasets and running distributed workloads. Any outage could disrupt innovative work and potentially delay scientific breakthroughs. For rednesp, this means having total operational control over the infrastructure, and ZPE Systems’ out-of-band is the only solution that can live up to their needs.

Read the case study now to see how ZPE’s independent management plane, rapid recovery, and centralized control deliver the always-on, high-performance connectivity that rednesp’s community depends on.

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Mercado Libre y ZPE: Garantizando el Uptime del Mayor E-commerce de América Latina

ZPE Systems – Mercado Libre – Garantizando el Uptime del Mayor E-commerce de América Latina

Mercado Libre, la plataforma de comercio electrónico y fintech más grande de América Latina, da soporte a más de 148 millones de usuarios con servicios de compras en línea, pagos y logística. Con más de 200 unidades operativas en toda la región, el uptime es crítico; un solo minuto de downtime puede retrasar envíos, paralizar pagos y afectar la confianza del cliente.

¿El desafío? Solo el 25 % de las unidades cuenta con personal de TI dedicado, lo que hace que las caídas del sistema sean costosas y lentas de resolver. Las fallas de Internet o de los enlaces del centro de datos pueden derribar aplicaciones principales, mientras que los errores de configuración en dispositivos clave pueden tardar hasta un día entero en solucionarse. Mercado Libre necesitaba una forma de simplificar la gestión a escala, garantizar la continuidad del negocio y evitar costosas intervenciones presenciales.

Al adoptar la plataforma Nodegrid de ZPE Systems, Mercado Libre obtuvo conectividad out-of-band basada en LTE, failover seguro hacia los centros de datos y gestión centralizada en la nube. El resultado es una mayor resiliencia, una recuperación más rápida y menos desplazamientos técnicos a campo — o, en otras palabras, convertir el uptime en una ventaja competitiva para la economía digital de América Latina.

Resultados clave:

  • Continuidad del negocio: Los envíos y pagos siguen fluyendo durante las caídas de red
  • Recuperación rápida: Las correcciones remotas evitan más de 24 horas de downtime
  • Eficiencia: Implementaciones más rápidas y menos visitas presenciales

“Todos en la unidad quedaron impresionados. El LTE integrado asumió la conexión automáticamente y la distribución continuó con normalidad. La solución de ZPE se pagó por sí sola con solo esta caída de red.”  –  Evandro Soares Correia, Jr. – Administrador de TI, Mercado Libre

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Mercado Livre e ZPE: Garantindo o Uptime do Maior E-commerce da América Latina

ZPE Systems – Garantindo o Uptime do Maior E-commerce da América Latina

O Mercado Livre, a maior plataforma de e-commerce e fintech da América Latina, atende a mais de 148 milhões de usuários com serviços de compras online, pagamentos e logística. Com mais de 200 unidades operacionais em toda a região, a alta disponibilidade (uptime) é crítica; um único minuto de inatividade (downtime) pode atrasar envios, paralisar pagamentos e impactar a confiança do cliente.

O desafio? Apenas 25% dessas unidades possuem equipe de TI dedicada, o que torna as quedas de rede custosas e demoradas para serem resolvidas. Falhas de internet ou nos links do data center podem derrubar aplicações essenciais, enquanto erros de configuração em equipamentos críticos podem levar até um dia inteiro para serem corrigidos. O Mercado Livre precisava de uma maneira de simplificar a gestão em escala, garantir a continuidade dos negócios e evitar intervenções presenciais caras.

Ao adotar a plataforma Nodegrid da ZPE Systems, o Mercado Livre obteve conectividade out-of-band via LTE, failover seguro para data centers e gerenciamento centralizado em nuvem. O resultado é uma resiliência muito maior, recuperação acelerada e menos deslocamentos técnicos a campo — ou, em outras palavras, a transformação do uptime em uma vantagem competitiva para a economia digital da América Latina.

Principais resultados:

  • Continuidade de Negócios: Envios e pagamentos continuam fluindo durante as quedas de rede.
  • Recuperação Rápida: Correções remotas evitam mais de 24 horas de inatividade.
  • Eficiência: Implantações mais rápidas e menos visitas presenciais.

“Todos na unidade ficaram impressionados. O LTE integrado assumiu a conexão automaticamente e a distribuição continuou normalmente. A solução da ZPE se pagou com apenas essa única queda de rede.”  –  Evandro Soares Correia, Jr. – Administrador de TI, Mercado Livre

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Mercado Libre & ZPE: Ensuring Uptime for Latin America’s E-Commerce Backbone

Zpe Systems – Mercado Libre – Ensuring Uptime for Latin America’s E-Commerce Backbone

Mercado Libre, Latin America’s largest e-commerce and fintech platform, powers over 148 million users with online shopping, payments, and logistics services. With more than 200 sites across the region, uptime is critical; a single minute of downtime can delay shipments, stall payments, and impact customer trust.

The challenge? Only 25% of sites have dedicated IT staff, making outages costly and time-consuming to resolve. Internet or data center link failures can bring down core applications, while misconfigurations on key devices can take up to a full day to fix. Mercado Libre needed a way to simplify management at scale, ensure business continuity, and avoid expensive on-site interventions.

By adopting ZPE Systems’ Nodegrid platform, Mercado Libre gained LTE-based out-of-band connectivity, secure failover to data centers, and centralized cloud management. The result is stronger resilience, faster recovery, and fewer truck rolls — or in other words, turning uptime into a competitive advantage for Latin America’s digital economy.

Key outcomes:

  • Business Continuity: Shipments and payments keep flowing during outages
  • Fast Recovery: Remote fixes prevent 24+ hour downtime
  • Efficiency: Faster deployments and fewer on-site visits

“Everyone on-site was amazed. The built-in LTE automatically took over and distribution carried on like normal. The ZPE solution paid for itself with just this one outage.”  –  Evandro Soares Correia, Jr. – IT Admin, Mercado Libre

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Gruve: Delivering Mission-Critical AI Services with ZPE’s Out-of-Band Management Platform

Gruve Case Study – Mission-Critical AI Services

Gruve is a global AI services company, serving customers in Data Sciences, Cybersecurity, Customer Experience, and many other verticals. Their approach is simple: focus on the customer’s business, financial, and technical objectives, and tailor a solution that delivers measurable outcomes. To achieve this, Gruve has invested heavily in GPU clusters, high-speed cluster networks, and flash storage platforms.

The challenge for Gruve is operating this infrastructure. GPU disruptions or failures can have a cascading effect on training workloads and even jeopardize compliance. Resolving these issues with traditional solutions can take hours and require on-site human intervention. With strict SLAs in place, even minutes of downtime can have a significant impact on business.

Gruve required a solution that could help them react instantly as well as monitor their infrastructure in real time to perform proactive maintenance and management. Read the full case study below for full details on how Nodegrid and ZPE Cloud helped them:

  • Resolve connectivity and hardware issues in minutes without going on-site
  • Ensure ISO 27001 and SOC 2 compliance without service disruptions
  • Allow IT staff to focus on revenue-generating initiatives instead of maintenance visits

“We rely on ZPE Systems’ Nodegrid to help us leverage the value of our AI Cluster investments. The Nodegrid platform gives us full visibility and adaptability as we build new AI solutions for customers and partners.”  –  Matt Robinson, CTO, Gruve

Lower Costs, Greater Resilience: Supporting Business Continuity For A Leading Asian Retailer

A leading retailer in Asia, who serves beauty and wellness products across the region, needed to address the growing complexity of their infrastructure. As they scaled, it became increasingly difficult to manage critical functions that edge sites relied on. This put business continuity in jeopardy and hindered their ability to quickly open new revenue-generating locations.

That’s when ByteBridge, one of ZPE’s trusted partners, proposed a solution only achievable by deploying Nodegrid. Read the full case study to see how this uniquely tailored management architecture delivered benefits like:

  • Streamlined ops: Monitoring, remote access, power management, and more from a single portal.
  • Lower TCO: Combined serial, Ethernet, 4G into one compact Nodegrid device.
  • Wireless resilience: Automatic cellular failover for continuity during primary internet outages.
ZPE Systems – ByteBridge and ZPE case study