Providing Out-of-Band Connectivity to Mission-Critical IT Resources

Vapor IO: Re-architecting the Internet

ZPE Systems – Vapor IO thumbnail

Automating edge deployments & lights-out management for Vapor® IO

Vapor IO provides autonomous network and data center infrastructure at the network edge. Their goal is to re-architect the traditional Internet into a distributed, ubiquitous, edge-to-edge web that serves end users with SLA-backed routing, up to twelve-nines reliability, 100-microsecond latency, and terabits-per-second bandwidth.

With 36 (and counting) major U.S. markets, and their recent expansion into Barcelona, Spain, Vapor IO needs to run operations as lean as possible. However, as they continued to scale, the complexity of their own management infrastructure stood in the way of achieving this goal.

See why they required eight hours of setup time at each site, and discover which Nodegrid technologies helped significantly streamline not only new installations, but operations and overhead as well. Download the case study for full details.

Problems and Gaps

Vapor IO’s ultimate goal for operations is to deploy lights-out data centers all over the world and minimize the number of staff required to maintain these sites. Crucial to this goal is having the ability to collect billions of data points at each location, which allows teams to monitor and control physical and virtual devices. But their existing management infrastructure was complex and outdated, and consisted of:

  • Cellular modem with third-party
  • Subscription out-of-band router
  • Out-of-band switch
  • Out-of-band serial console
  • Out-of-band laptop/compute node
20221216_113845

One of the company’s core values is to further business goals by making constructive changes and avoiding unnecessary complexity. This management infrastructure only added complexity and would require additional staff to maintain it. To solve this, Vapor IO would have to be proactive in closing several significant gaps:

  • Each edge data center required at least five separate management devices that were not integrated together. Deployments required a skilled technician to be on site for an entire workday. This time sink would multiply in direct correlation to the total number of new sites to deploy.
  • The ability to lease rackspace directly translates to revenue. But each site required Vapor IO to use at least 5RU for its own devices. As demand increased, this dead space would translate to millions in lost revenue, on top of additional power and cooling costs.
  • Having disparate solutions not only increased the total points of failure, but also meant more devices to manage. This increased the likelihood of failures/outages that would require truck rolls, and also increased the ongoing operational workload required to keep many management devices running.
  • A multi-vendor environment meant added overhead and rigidity that complicated procurement, project planning, and development of new designs. This made it difficult to adapt to different use cases and customer requirements.

Solution

Vapor IO deployed the modular Nodegrid Net SR. This appliance provided the capabilities they needed to automate deployments and support lights-out management. The LTE module allows staff to remotely connect to sites and bring resources online, while the SFP module allows each site to connect to their nationwide fiber backbone.

Frank Basso

“Nodegrid keeps our costs down and extends everyone’s capabilities. The automation lets our support teams do specialized jobs, so our engineers can devote more time to delivering customer value.” — Frank Basso, EVP of Operations, Vapor IO

Watch agile networking in action with these Nodegrid demos

title_demoreel

Watch agile networking in action with these Nodegrid demos

 

ZPE® Systems Network Solutions Architect Rene Neumann shows you how easy it is to enable agile networking. See Nodegrid and ZPE Cloud first hand with our collection of demo videos. You’ll learn how to:

 

  • Use true zero touch for automatic deployments
  • Fully set up environments using rich orchestration
  • Remotely configure and manage edge workloads

Demo: Deploy Networks Fast with ZPE Cloud’s Zero Touch Provisioning

Demo: Fully Provision Edge Network Workloads with Nodegrid

Demo: Orchestrate Branch Network Devices Using Nodegrid

HEAnet: providing network uptime for education

 

HEAnet logo

If there’s one sector that relies on network uptime more than ever before, it’s the education sector. For both in-person and virtual learning, students and staff connect to crucial resources around the world to share information. The infrastructure that enables this connectivity is critical, and in the country of Ireland, this infrastructure is deployed and maintained by HEAnet.

As the national education and research network, HEAnet is a provider who must adhere to stringent service levels in order to keep entire education communities online. But they recently faced a few major challenges as their out-of-band (OOB) management solution neared its end-of-life (EOL) date. This system was crucial to maintaining network uptime, as it gave engineers remote access to their 50+ nationwide locations. They needed to quickly roll out a new solution, but they were faced with a second challenge — limited staff.

It seemed HEAnet was stuck between a rock and a hard place. They would surely need to outsource the job, and that’s when they turned to Rahi, the world-renowned MSP who introduced them to ZPE Systems’ Nodegrid.

The rest is history, and for a deep dive into that lesson, download the full HEAnet case study below.

But before you do, here’s a quick refresher on critical infrastructure and why network uptime can be difficult to maintain.

Critical infrastructure and network uptime

Critical infrastructure is made up of the systems that connect sites to each other and to the rest of the world. The data center is an obvious example of where critical infrastructure is deployed. Points-of-presence (POPs) and colocations are other somewhat obvious examples. All of these house components, such as servers, switches, and routers, which are essential to handling data and traffic that organizations rely on.

Here are more examples of where critical infrastructure is commonly found:

  • Warehouses: servers, routers, and Wi-Fi access points help humans and their automated counterparts track inventories, fulfill orders, and communicate with vendors.
  • Manufacturing plants: operationalized technology like sensors and IoT devices collect data from gauges, robots, and machining equipment to ensure accurate measurements, maintain quality control, and streamline fabrication processes.
  • Cellular base stations: compute, storage, and failover devices process signals, store data, and provide backup connectivity for critical cell site components.

Organizations must maintain high levels of network uptime for their critical infrastructure, since it supports the lifeblood of everything they do. But this can be a challenge because these components are not always located within convenient reach of skilled engineers.

Why can network uptime be so challenging to maintain?

Maintaining network uptime can be challenging even for fully-staffed locations. This difficulty is amplified — quite dramatically — when organizations have to recover and maintain sites that are located far off the beaten path.

Imagine this: you’re responsible for monitoring and troubleshooting critical infrastructure for a network of college campuses in your region. One of your most remote sites, which serves more than one thousand students and faculty on any given day, experiences sudden disruptions and eventually goes offline. It’ll take close to four hours for you to put skilled staff on site to recover the network, which puts you at risk of breaching your SLA. You and your team are stressed out and scrambling, while students and teachers have no option but to cancel some or all of their activities.

Now imagine that you have a tool that allows you to respond instantly and restore the network before anyone even notices. That’s the kind of power you can achieve with a deep, robust out-of-band management solution, which is one of the tools HEAnet deployed to keep disruptions from reaching users.

There’s more that can go wrong, however. Your sites could suffer an ISP outage, leaving locations in the dark if they don’t employ any wireless backup connections. Or if your customer has a multi-vendor MSP solution that you’re part of, the other vendor’s components may be to blame, and you need a tool that can help you quickly diagnose the root cause.

Download the HEAnet case study

To see more challenges you might face when maintaining network uptime, download the HEAnet case study. You’ll also discover how Nodegrid gave them seamless backup connectivity and allowed a single Rahi engineer to deploy two sites in a single day. Get the case study now.

Zero touch provisioning: 3 drawbacks you need to know

It’s Friday morning, and you’re bringing a new site online with zero touch provisioning. Your remote branch devices arrived the night before, and all you want the store manager to do is plug them in. A few minutes later, your job is finished and you’ve still got your entire day left. What are you going to do with all your free time?

This is the picture that’s commonly painted of zero touch provisioning. And why not? When compared to manual provisioning, zero touch brings drastic improvements and efficiency to deploying networks. Its biggest benefits include:

  • Helping you deploy sites fast, because it’s a plug ‘n play solution
  • Reducing manual work and errors, because it’s automatic
  • Supporting on-demand scaling without bogging down your resources

Business person using laptop connected to network users and services.

With zero touch, you don’t have to be on site for days or weeks manually configuring individual devices. You also shrink the risk of human error that can unwind all your deployment progress and force you to start over. And when it comes to scaling, it eliminates so many of the shipping costs and technician expenses, and instead lets you spin up new sites in a single day.

So what’s the problem with zero touch provisioning?

The trouble with zero touch provisioning is that it usually comes with hidden obstacles that vendors don’t tell you about. Zero touch promises to make deployments quick and easy, but these obstacles can eat up your time savings and make you vulnerable to attacks.

Here are 3 big drawbacks you need to know about zero touch provisioning.

Drawback: Zero touch provisioning is limited to one vendor

Imagine you’re on location setting up a plethora of devices from different vendors. You plug in your zero touch solution, but you still have to manually configure three other vendor devices that make up your stack. This is the first major drawback to zero touch provisioning.

For the most part, zero touch is limited to one vendor’s solutions and doesn’t extend to devices or solutions from other providers. This is usually to encourage purchasing multiple solutions from or standardizing on one vendor.

Why is this a drawback? This is just another approach to vendor lock-in. It limits your freedom when trying to leverage zero touch provisioning, which can be a major drawback especially in custom, multi-vendor environments. When you’re choosing a zero touch solution, consider how much of your stack it can actually automate and how much time you’ll still have to spend on manual provisioning.

Drawback: Zero touch provisioning isn’t secure

What happens if you set up your site with zero touch provisioning, only to discover that your network is already under attack? You wonder how it could have happened, but then you remember all of the preconfiguring required to make zero touch possible. This is another major drawback.

Most solutions do live up to the promise of being ‘zero touch,’ but only after you’ve performed extensive preconfiguring of your devices. This is a major security concern because you’re loading up your stack with sensitive information about your network. Recent reports show that ransomware claimed a victim every 10 seconds in 2020.

Why is this a drawback? With your network attack surface more distributed now, especially during the pandemic, it’s critical to minimize your exposure to threats. But having to preconfigure your devices for zero touch provisioning makes it easier for you to become a victim. Even if you can keep careful watch over your devices to ensure no physical attacks occur, hackers can easily exploit your systems through something like an open port that one of your employees forgot to close. In a nutshell, preconfiguring puts you at unnecessary risk.

Drawback: Zero touch provisioning limits orchestration

The ultimate goal of using zero touch provisioning is to add convenience to deployments and management. You want to save time and effort all around by eliminating manual work. But another major drawback to zero touch is that it puts a limit on how much and how many of your processes you can orchestrate.

Automation is when you can automate simple tasks, while orchestration is when you can automate entire processes and workloads. Most zero touch solutions allow you to implement a little bit of both automation and orchestration, but limit or simply lack support for orchestrating across devices and environments.

Why is this a drawback? The more manual work you have to perform, the less value you get out of zero touch provisioning. And most solutions require you to manually bootstrap VMs, activate service licenses, run Docker apps, and even update device firmware as new patches are released. Though zero touch might save you time and effort on initial setup, consider how these savings might evaporate in the long run.

Can you avoid these drawbacks?

Imagine you’re setting up a new network. Your environment is tailored specifically to your needs, which includes a custom-built monitoring application, Palo Alto NGFW, data thinning workloads, and a host of other solutions meant to optimize operations. And the best part is, you don’t have to worry about vendor lock-in, security gaps, or limited orchestration. All you need to do is plug in your devices, and the entire environment will build itself in just a matter of hours. Everything just works so you don’t have to.

That is what true zero touch provisioning feels like, and it’s something we’re passionate about at ZPE Systems. That’s why we’ve spent years building zero touch convenience features into our Nodegrid solutions. You don’t have to put up with these major drawbacks any longer.

Nodegrid’s zero touch provisioning extends across vendor solutions, even to devices that don’t support automation. This means that you can automate and push configurations to whatever you connect to Nodegrid — including legacy switches, routers, and other equipment.

Nodegrid’s zero touch provisioning also eliminates the need to preconfigure devices. ZPE Cloud serves as your repository for configuration files and allows you to remotely push these files to 100% factory-default devices. Physical attacks no longer pose a threat, while built-in security features and alerts automatically block and pinpoint attacks.

Because Nodegrid OS is Linux-based, it gives you the freedom to orchestrate across devices and environments, with a rich API library and your choice of tools like Ansible, Chef, Puppet, and REST. You can save time and effort on deployments and ongoing management. This means that you can implement a zero touch provisioning solution that automatically spins up VMs, deploys Docker containers, activates service licenses and configures service chaining, updates firmware, and carries out any number of workloads you need.

Get free resources to help you deploy zero touch provisioning

When you’re choosing a zero touch solution, carefully consider how these drawbacks will impact your deployment and management efforts. To help you, download The Definitive Guide to Zero Touch Provisioning, and when you’re ready to implement your solution, use our 4-Step Checklist for Setting Up Zero Touch Provisioning.

For regular updates to help you streamline enterprise networking, sign up for our newsletter using the form below.

3 Ways Your Critical Remote Infrastructure Is Costing You

It’s easy to imagine all the ways that downtime can throw a wrench into your critical remote infrastructure operations. Things like scaling, service outages, and tedious management are just part of the job. No matter how much these stand in the way of business, there’s not much that you can do about them, right?

Not quite. In this post, we’ll explore three reasons your complex critical remote infrastructure is costing you, and how Nodegrid is the simple solution that helps you save.

If you’re short on time, here’s a two-minute video explaining how you can cut through the complexity of managing your network.

Deploying critical remote infrastructure

You’re probably familiar with long deployment times for your critical remote infrastructure. Manually provisioning and setting up networks consumes a lot of time and resources. The obvious costs here are the staff wages and device shipping expenses; however, the not-so-obvious cost is the business opportunity that you miss. The longer it takes you to deploy, the longer your location goes without meeting demand or generating revenue.

How can you minimize this cost? By using zero touch provisioning.

Zero touch provisioning uses automation to automatically configure and build your networks. Instead of putting staff on site to manually set up each device in your stack, you can instruct even unskilled staff to simply plug in and boot your devices. Zero touch provisioning does the rest of the work and can bring you online in hours.

Not all zero touch provisioning is the same, though. Most vendors only allow you to use it for their devices or products, which means unless you standardize on their offerings, you’re going to be limited in terms of what systems and services you can automatically deploy. On top of this, you still need to pre-configure devices and put sensitive info at risk, as well as perform manual orchestration and firmware updates.

This is where Nodegrid sets itself apart. Because it features the vendor-neutral Nodegrid OS, it allows you to use your choice of automation tools as well as build custom scripts to orchestrate across devices and environments. This means you can use true zero touch provisioning that extends to every part of your infrastructure — from configuring end devices from different vendors, to bootstrapping VMs, activating service licenses, and setting up your entire network. It offers airtight security as well, because you can completely provision bare-metal devices via ZPE Cloud.

When it comes to your critical remote infrastructure, Nodegrid is your go-to solution for fast, complete, and secure network deployments.

Keeping critical remote infrastructure online

How often does your critical remote infrastructure go offline? When it does, you can suffer losses at a rate of $5,000 or more per minute, according to Gartner. And this only covers the monetary portion. You also need to consider the reputation damage, degradation of trust, and decreased customer satisfaction that result from sudden outages.

If you’re familiar with redundant solutions, you know that these can be a life saver — but on the other hand, they come with two times the number of solutions that you need to purchase, deploy, and manage.

You typically need to deploy two boxes for each function you wish to add redundancy to, and connect them in a high availability configuration. In other words, two firewalls, two routers, two SD-WAN boxes, etc. All this means the initial and ongoing burden of redundancy can be…off-putting.

However, Nodegrid devices feature a powerful hypervisor that allows you to deploy virtualized network functions (VNFs). The onboard, multi-core Intel CPU and Linux-based Nodegrid OS provide you with enough resources to spin up VMs, guest operating systems, applications, and Docker containers directly on Nodegrid appliances. Instead of spending tons of money on more devices that clutter your infrastructure and management efforts, you can host firewalls, virtual routers, SD-WAN solutions, and custom and third-party solutions on one box. You can easily shrink a redundant setup of six devices into two Nodegrid boxes.

Beyond covering your network services with redundancy, Nodegrid also gives you built-in 5G/4G LTE connectivity available via two and four SIM cards, respectively. You don’t have to worry about a main line outage taking down an entire office or store location. Nodegrid automatically switches to your backup cellular connections, so you can keep critical remote infrastructure online and operations running.

Responding to critical remote infrastructure problems

It can be difficult to manage critical remote infrastructure because it’s, well, remote. You may have store locations that are very far away from any skilled IT staff. Or you may operate in an industry such as utilities or oil and gas, where you have critical components distributed across power grids or offshore drilling platforms.

Unless you have a robust remote management tool in place, you’re losing time and money responding to problems. This also means the user experience suffers and is difficult to optimize.

For your business, the losses can start to pile up even before an issue is reported. Your efforts are pulled into managing and dispatching IT teams for on-site support, while users and customers put up with poor network performance or even complete outages.

But when you use Nodegrid and ZPE Cloud, you gain in-depth management capabilities that allow you to fully support your network from a distance. You can save significantly on operational costs by reducing or eliminating the need to roll support trucks. That’s because ZPE Cloud gives you a complete view of your distributed infrastructure, and gives you convenient remote access to manage all your solutions. Use your browser to securely connect without a VPN. You can instantly troubleshoot issues and even reboot devices from thousands of miles away.

Want more tactics to help you reduce downtime?

Watch our free webinar to see how you can cut downtime 50% or more using a Fortune 500 strategy.

Shifting Gears: How Network Automation Drove an Auto Company to the Cloud

Case Study – Moving Data Center to the Cloud

Network automation and zero touch provisioning are more than luxuries. They’re quickly becoming the powertrain of business, helping you meet growth demands and keep up with important opportunities. These technologies also prove invaluable to making sure everyday tasks don’t hold you back, regardless of the environment you’re using.

By adopting automation, you can quickly realize its time- and cost-saving benefits that transform your networking capabilities — whether you’re using a traditional client-server architecture, or a cloud-based configuration.

In this blog entry, you’ll see how Nodegrid accelerated one car company’s drive to the cloud, and how network automation helped them seamlessly shift gears.

But first, here’s a recap of network automation.

Network automation employs software to help eliminate manual management tasks. This can help with routine work, such as device discovery or firmware updates, to more in-depth processes that are part of configuration management jobs. Automation helps with every aspect of networking, including improving the test lab environment, streamlining deployments, and reducing the workload for ongoing support and maintenance.

The beauty of automation is that you can use it at any scale you like. This can mean implementing something as simple as a few workflow commands that assist with device discovery and mapping, or as extensive as automating configuration tasks for a zero touch provisioning approach.

Why are companies racing to adopt network automation?

Network automation improves business in the same way that engines improve transportation. This simple analogy highlights the benefits of automated network tasks and processes, so let’s break it down.

Without modern machines, we rely entirely on manual input to move from point A to point B. Stamina and endurance are crucial, and so is the ability to think critically in the event that unexpected adversity crosses your path (i.e. storms, injuries, bears). Even if you’re in tip-top shape physically and mentally, relatively short ventures can drag on because your input drives the entire trip. Everything seems like a marathon.

And this is how manual networking feels. Discovering devices, installing security patches, monitoring data usage, updating firmware — all these tasks and more rest on your shoulders, and it’s up to you to carry them to completion. There’s little time, if any, to do anything besides focus on your arduous (non)adventure.

When you introduce engine-driven transportation such as a turbocharged sports car or tuned up off-road vehicle, you can easily go anywhere. Your mechanized chariot of horsepower converts your most minor input into forces that lurch you toward your destination. As for your stamina, endurance, and time, you save it all — even as you power through torrential rains or traverse over rocky mountainsides.

Automation transforms networking in the same way. You no longer have to heavily focus on every task and process, and can instead set your gaze on what’s beyond the horizon.

  • Deployment — Network automation lets you automate configuration tasks and set up zero touch provisioning. This means that you can save a ton of time and money getting new sites configured and online. Instead of having staff perform extensive manual provisioning duties, you can just install your devices and let zero touch provisioning build your network automatically.
  • Support & OPEX — For ongoing network support, automation continues to deliver time and cost savings. You don’t have to manually address every patch installation, firmware upgrade, or other issue. This means fewer truck rolls and more time for staff to focus on critical business needs.
  • Maintenance — Nothing helps you maintain uptime like autonomous networking. With automation, you can set up scripts for a self healing network, and create alerts & notifications that let you know when critical issues occur.

How does Nodegrid supercharge network automation?

Network automation brings you major benefits, and Nodegrid delivers even more. That’s because Nodegrid is an open platform that lets you take advantage of automation, regardless of which vendor solutions you’re currently using. This flexible solution helps you:

  • Customize using third-party automation tools & solutions of your choice, including in-house scripts and software.
  • Extend automation and zero touch provisioning to end devices, even those that don’t support automation.
  • Control devices remotely — from anywhere — no matter which vendors or manufacturers you deploy.

Here’s how Nodegrid put an auto company’s migration on cruise control.

For a major automobile manufacturer, a private cloud network model was necessary to help them meet their business needs. The challenge, however, would be in finding a solution that could integrate with their automation-heavy environment. They also required a solution that could provide reliable and comprehensive out-of-band access to their data centers, along with tools that could support collaboration with their heavily involved NetOps & DevOps teams.

With an already fatigued IT staff, the traditional approach was a roadblock nearly impossible to pass. Manually migrating and provisioning would burn too much time and effort, and pull network personnel away from keeping everyday operations in motion.

But when the company discovered Nodegrid, they realized that they could put deployment and management on cruise control.

By deploying the Nodegrid Serial Console S Series, the auto manufacturer had a powerful engine to drive their private cloud adoption.

Download the full case study below to discover all the benefits