Providing Out-of-Band Connectivity to Mission-Critical IT Resources

Opengear Lighthouse Appliances: Alternative Options

The Opengear OM2200 Lighthouse Appliance.

 

Lighthouse appliances are Opengear’s out-of-band management (OOBM) solutions for data center and branch deployments. Lighthouse refers to the on-premises software application used to monitor and control Opengear-connected infrastructure devices.

Opengear Lighthouse appliances are good second-generation solutions, but they suffer from a few major limitations that prevent organizations from fully automating and securing the control plane. This guide explains why you might consider Lighthouse alternatives before providing third-generation OOBM options from ZPE Systems that improve upon the four most popular Opengear models.

Why consider Lighthouse alternatives?

Lighthouse appliances are second-generation (or Gen 2) out-of-band management solutions that suffer from three major limitations:

  1. Much of their automation capabilities, such as Docker container hosting and Python scripts, are locked behind an upgraded version of Lighthouse.
  2. They do not support two-factor authentication (2FA) or SAML 2.0 authentication.
  3. Lighthouse appliances are not truly vendor-neutral, only supporting certain integrations and requiring software license upgrades for some capabilities.

These factors prevent teams from fully automating and securing their control plane. A lack of automation, security, and the ability to host third-party tools on the OOB network also limits an organization’s network resilience.

The Nodegrid platform from ZPE Systems fills these gaps with an open, Gen 3 architecture that enables end-to-end automation using powerful, all-in-one devices protected with robust on-board security features.

Nodegrid alternatives for Lighthouse appliances

ZPE Systems offers a wide range of Nodegrid appliances to meet almost any business need or use case. This guide highlights four Nodegrid models that serve as direct replacements for – or alternatives to – Opengear Lighthouse appliances.

Opengear CM8100 alternative: Nodegrid Serial Console Plus

The CM8100 is Opengear’s high-density appliance for large data center deployments. The Nodegrid Serial Console Plus (NSCP) improves upon the CM8100 in several key ways:

  • The NSCP provides up to 96 managed serial ports in a 1U appliance, unlike the CM8100’s 96-port model which takes up two units of rack space.
  • Its Intel x86 CPU and 4GB of RAM provide enough processing power to easily run 3rd-party Docker and VM apps while supporting 1,000+ concurrent serial sessions, beating out the CM8100’s ARM CPU and 2GB of RAM.
  • It supports automation out of the box and extends zero-touch provisioning and other automation to legacy and mixed-vendor infrastructure, unlike Lighthouse which requires an enhanced license for most automation.
  • Several NSCP models have dual-SIM cellular slots for failover and OOBM, but none of the CM8100 models support cellular.
  • It supports a wide range of USB environmental monitoring sensors to help control conditions in remote data centers.
  • Unlike the CM8100, it comes with robust security features like BIOS protection and GPS geofencing and also supports SAML 2.0 authentication.

Comparison Table: CM8100 Lighthouse Appliance vs. Nodegrid Serial Console Plus

 

Nodegrid NSCP Opengear CM8100
Serial Ports 16 / 32 / 48 / 96x RS-232 16 / 32 / 48 / 96x RS-232
Network Interfaces 2x SFP+

2x ETH

1x Wi-Fi (optional)

2x Dual SIM LTE (optional)

2x ETH
Additional Interfaces 1x RS-232 console

2x USB 3.0 Type A

1x HDMI Output

1x RS-232 console

2x USB 3.0

CPU Intel x86_64 Quad-Core ARM Cortex-A9 1.6 GHz Dual-Core
Storage 32GB SSD (upgrades available) 32GB eMMC
RAM 4GB DDR4 (upgrades available) 2GB DDR4
Environmental Monitoring Any USB sensors
Form Factor 1U Rack Mounted 1U Rack Mounted (up to 48 ports)

2U Rack Mounted (96 ports)

Opengear OM2200 alternative: Nodegrid Serial Console S Series

The OM2200 console server has software-selectable serial ports that allow administrators to manage devices with straight or rolled RS-232 pinouts for mixed legacy and modern infrastructures. The Nodegrid Serial Console S Series serves as a direct alternative that offers a few key advantages:

  • The S Series has auto-sensing ports, further streamlining the management of mixed architectures.
  • It comes with 14 high-speed managed USB ports, compared to the OM2200’s 8 USB ports.
  • As with the NSCP, it supports automation out of the box, has cellular options (via USB connections to cellular modems), can use USB environmental sensors, and provides comprehensive security for the control plane.

Comparison Table: OM2200 Lighthouse Appliance vs. Nodegrid Serial Console S Series

 

 

Nodegrid S Series

Opengear OM2200

Serial Ports

16 / 32 / 48x Software Selectable RS-232

14x USB-A serial

16 / 32 / 48x Software Selectable RS-232

8x USB 2.0 serial

(OM2224-24E) 24x Software Selectable RS-232 and 24x Managed Ethernet

Network Interfaces

2x1Gbps or 2x ETH

2x SFP+ or 2x ETH

1x V.92 modem (select models)

Additional Interfaces

1x RS-232 console

1x USB 3.0 Type A

1x HDMI Output

1x RS-232 console

1x Micro USB

2x USB 3.0

CPU

Intel x86_64 Dual-Core

AMD GX-412TC 1.4 GHz Quad-Core

Storage

32GB SSD (upgrades available)

64GB SSD

RAM

4GB DDR4 (upgrades available)

8GB DDR3

Environmental Monitoring

Any USB sensors

Form Factor

1U Rack Mounted

1U Rack Mounted 

Opengear CM7100 alternative: Nodegrid Serial Console Core Edition

The CM7100 is the previous generation of the CM8100 appliance, and it comes with several price-saving options (like smaller storage and RAM configurations) that make it popular for simple break-fix OOBM access to remotely troubleshoot and recover from issues.

ZPE Systems offers the NSCP Core Edition, a more stripped-down version of the Nodegrid Serial Console Plus. It improves upon the CM7100 in a few important ways:

  • The NSCP-CE comes with analog modem and dual-SIM cellular options for network failover and OOBM, unlike the CM7100.
  • Like the other Nodegrid models, it supports a wide range of environmental sensors, while the CM7100 supports specific sensors for smoke, water leaks, and vibration.
  • As with the other Nodegrid models, it supports automation via ZPE Cloud, has cellular options, and provides comprehensive security for the control plane.

Comparison Table: CM7100 Lighthouse Appliance vs. Nodegrid Serial Console Core Edition

 

Nodegrid NSCP-CE Opengear CM7100
Serial Ports 16 / 32 / 48 / RS-232 16 / 32 / 48 / 96x RS-232
Network Interfaces 2x SFP ETH
1x Analog modem (optional)

 

2x 5G/4G LTE (optional)

2x ETH
Additional Interfaces 1x RS-232 console

2x USB 3.0 Type A

1x RS-232 console

2x USB 2.0

CPU Intel x86_64 Dual-Core Armada 370 ARMv7 800 MHz
Storage 16GB Flash (upgrades available) 4-64GB storage
RAM 4GB DDR4 (upgrades available) 256MB-2GB DDR3
Environmental Monitoring Any USB sensors Smoke, water leak, vibration
Form Factor 1U Rack Mounted 1U Rack Mounted (up to 48 ports)

2U Rack Mounted (96 ports)

Opengear ACM7000 alternative: Nodegrid Gate Services Router

The ACM7000 Resilience Gateway provides gateway routing and OOBM for smaller deployments in branch and edge locations. The Nodegrid platform includes six multi-functional branch services routers available in various form factors and configurations to meet the needs of any organization. The Gate SR in particular makes an excellent replacement for the ACM7000 because it offers:

  • Up to 4TB of storage to run up to 3 Guest OSes or 4 Docker applications.
  • Optional dual-SIM 5G/4G cellular, while the ACM7000 only supports 4G LTE.
  • The option for an embedded Nvidia Jetson Nano processor capable of running AI workloads, like those for computer vision, alongside traditional applications.
  • Support for a wide range of environmental sensors, while the ACM7000 supports specific sensors for external water, smoke, and dry contact.
  • Support for automation out of the box as well as comprehensive control plane security.

Comparison Table: ACM7000 Lighthouse Appliance vs. Nodegrid Gate Services Router

 

 

Nodegrid Gate SR

Opengear ACM7000

Serial Ports

8x RS-232

4 / 8x RS-232

Network Interfaces

2x SFP ETH

1x Wi-Fi (optional)

2x Dual SIM LTE (optional)

2 / 4x ETH

1x Single SIM LTE

Additional Interfaces

1x RS-232 console

4x ETH Switch

4x PoE ETH Switch

2x USB 3.0 Type A

2x USB 2.0 Type A

1x RS-232 console

4x USB 2.0

CPU

Intel x86_64 Dual-Core

Armada 370 ARMv7 800 MHz

Storage

16GB Flash (upgrades available)

4GB storage

RAM

4GB DDR4 (upgrades available)

256MB DDR3

Environmental Monitoring

Any USB sensors

Smoke, water leak, vibration

Form Factor

1U Rack Mounted

1U Rack Mounted

Ready to upgrade to a Gen 3 OOBM appliance?

The Nodegrid platform from ZPE Systems offers third-generation automation, control, and security for the ultimate network resilience, improving upon Opengear’s outdated architecture. But we know that replacing Lighthouse appliances and other console servers takes a lot of effort. That’s why ZPE now offers a complete package of budget-friendly products and engineering services to help. Click here to see how we simplify the upgrade process.

Terminal Server Alternative for Simple Break/Fix Use Cases

 

The Nodegrid Serial Console Core Edition terminal server alternative.

A terminal server is a device that provides consolidated remote management access to routers, switches, and other network infrastructure in data centers. There are numerous reasons to consider replacing an existing terminal server solution. Many of these devices are old and unpatched, leaving them vulnerable to exploits. Older solutions may not integrate well with newer hardware and software or lack the ability to unify management for all deployed terminal servers across a distributed enterprise network, creating a lot of management complexity and potential human error.

On the other hand, some newer terminal server solutions (also known as serial consoles or console servers) include advanced features or beefed-up hardware that increase both costs and complexity. It’s important to find the right balance between security, functionality, and ease-of-use for your particular use case. This guide compares five terminal server alternatives that are optimized for simple break/fix deployments, giving teams reliable remote management access without unnecessary complications.

Key takeaways

 

Pros

Cons

ZPE Nodegrid NSCP-Core Edition

  • Up to 48 managed serial ports in a 1U appliance
  • Extends OOB management and ZTP to legacy and mixed-vendor infrastructure
  • Analog modem and 5G/4G LTE options available
  • Robust on-board security features like BIOS protection and TPM
  • Integrates with third-party software
  • Supports a wide range of USB environmental monitoring sensors
  • Supports automation only via ZPE Cloud

Opengear CM8100

  • 2U model can manage up to 96 devices 
  • Extensible operating system
  • Automatic port discovery
  • No cellular, Wi-Fi, or analog modem
  • Doesn’t support 2FA or SAML 2.0 security
  • Most automation requires Lighthouse Enterprise software upgrade

WTI DSM Series

  • Can manage up to 50 devices
  • Optional analog modem or 4G cellular
  • Integrates with select third-party vendors
  • OS is not extensible
  • Lacks an embedded firewall
  • No environmental sensor ports

Vertiv Avocent ACS8000

  • Includes 8 managed USB ports for 56 total serial connections
  • 4G LTE WAN, OOB, and failover support
  • Environmental sensor port
  • Doesn’t support any third-party integrations 
  • Lacks advanced authentication features
  • No embedded firewall or VPN

Perle IOLAN SDSC

  • Simple, easy-to-manage solution
  • Includes an analog modem for OOB
  • Robust security features
  • OOB is only available over an analog connection
  • Doesn’t integrate with any third-party software
  • Barebones internal hardware can’t support modern software

Comparing terminal server alternatives for break/fix use cases

Read our in-depth reviews of the best terminal server alternatives below, or click here to compare tech specs.

ZPE Nodegrid NSCP-Core Edition

The Nodegrid Serial Console Core Edition (NSCP-CE) from ZPE Systems provides out-of-band (OOB) serial console management for up to 48 devices. It’s vendor-neutral, which means it can extend OOB control and zero-touch provisioning (ZTP) to legacy and mixed-vendor infrastructure. It has dual SFP+ and dual Ethernet ports as well as 5G/4G LTE, Wi-Fi, and analog modem options for both network failover and OOB management.

Nodegrid’s management software is available either on-premises or in the cloud so you can choose the best option for your use case. ZPE frequently patches the NSCP-CE’s software, firmware, and modern, Linux-based operating system to prevent known exploits. Plus, the device itself comes backed with security features like BIOS protection, UEFI Secure Boot, self-encrypted disk (SED), Trusted Platform Module (TPM) 2.0, and multi-site VPN using IPSec, WireGuard, and OpenSSL protocols.

The NSCP-CE’s vendor-neutral architecture integrates with third-party 2FA and SAML 2.0 authentication providers as well as other software for security, automation, and troubleshooting. It also supports a wide range of USB environmental monitoring sensors to help remote teams control conditions in the data center.

Pros:

  • Up to 48 managed serial ports in a 1U appliance
  • Extends OOB management and ZTP to legacy and mixed-vendor infrastructure
  • Analog modem and 5G/4G LTE options available
  • Robust on-board security features like BIOS protection and TPM
  • Integrates with third-party software
  • Supports a wide range of USB environmental monitoring sensors

Cons:

  •  Supports automation only via ZPE Cloud

Opengear CM8100

The Opengear CM8100 console server provides remote terminal server management for up to 48 devices in a 1U form-factor, or up to 96 devices in a 2U form-factor. It comes with dual ETH ports or dual switchable ETH/SFP ports for in-band, out-of-band, and failover, without any alternative network interfaces like cellular or analog modem. It supports some automation, such as ZTP and Python scripts, but only with an upgraded version of the Opengear Lighthouse management software.

The CM8100 includes some advanced security features like IPsec & OpenVPN, SSL tunnels, and Secure Shell (SSHv2) as well as a stateful firewall with IP filtering and port forwarding. While its embedded Linux operating system is programmable and extensible with third-party integrations, it does not support 2FA, SAML 2.0, or multi-site IPsec VPN.

Pros:

  • 2U model can manage up to 96 devices
  • Extensible operating system
  • Automatic port discovery

Cons:

  • No cellular, Wi-Fi, or analog modem
  • Doesn’t support 2FA or SAML 2.0 security
  • Most automation requires Lighthouse Enterprise software upgrade

WTI DSM Series

The WTI DSM series provides out-of-band terminal server management for up to 50 devices. It comes with options for single or dual Ethernet interfaces as well as an optional analog modem or cellular interface. The WTI centralized management software integrates with some third-party software like PRTG and Splunk, and it provides ZTP and RESTful API support for automation. However, only a small handful of providers are supported, and the device’s OS is not extensible.

DSM console servers come with robust security features including advanced authentication, port-specific password protection, and invalid access lockout and alarm. It also integrates with Duo, RSA, Okta, and Azure for 2FA. It lacks an embedded firewall, however, as well as an environmental sensor port.

Pros:

  • Can manage up to 50 devices
  • Optional analog modem or 4G cellular
  • Integrates with select third-party vendors

Cons:

  • OS is not extensible
  • Lacks an embedded firewall
  • No environmental sensor ports

Vertiv Avocent ACS8000

The Vertiv Avocent ACS800 can manage up to 48 devices over RS-232 serial and up to 8 devices over USB for a total of 56 managed ports. In addition to dual Ethernet and dual SFP ports, you can add 4G LTE connectivity for WAN, OOB, and failover. The on-premises DSView management software provides ZTP as well as event logging and notifications, but it doesn’t support any third-party integrations.

The ACS8000 doesn’t support 2FA, SAML 2.0, or advanced authentication features, though it does support FIPS 410-2 cryptography. It also lacks an embedded firewall and VPN functionality. It does, however, have an environmental sensor port.

Pros:

  • Includes 8 managed USB ports for 56 total serial connections
  • 4G LTE WAN, OOB, and failover support
  • Environmental sensor port

Cons:

  • Doesn’t support any third-party integrations
  • Lacks advanced authentication features
  • No embedded firewall or VPN

Perle IOLAN SDSC

The Perle IOLAN SDSC is a simple break/fix terminal server that can manage up to 32 devices. It has dual Ethernet ports for WAN and failover, but OOB is only available via the included analog modem, so it’ll be a much slower experience for remote administrators. Perle’s management software provides ZTP but does not offer any automation capabilities or integrate with any third-party solutions. Additionally, the SDSC’s barebones CPU, RAM, and storage hardware may make the software itself slow and frustrating to use, even over the in-band Ethernet connection.

The IOLAN SDSC comes with an embedded firewall and advanced security features like 2FA, IPsec VPN/OpenVPN, and remote RADIUS, TACACS+, and LDAP authentication.

Pros:

  • Simple, easy-to-manage solution
  • Includes an analog modem for OOB
  • Robust security features

Cons:

  • OOB is only available over an analog connection
  • Doesn’t integrate with any third-party software
  • Barebones internal hardware can’t support modern software

Tech Specs: Terminal server alternatives for break/fix use cases

 

Nodegrid NSCP-CE

Opengear CM8100

WTI OOB Rescue

Vertiv Avocent ACS8000

Perle IOLAN SDSC

Serial Ports

16 / 32 / 48x RS-232

16 / 32 / 48 / 96x RS-232

8 / 24 / 40x RS-232 

8 / 16 / 32 / 48x RS-232

8 / 16 / 32x RS-232

Network Interfaces

2x SFP & 2x ETH

1x Analog modem (optional)

2x 5G/4G LTE (optional)

2x ETH

1x ETH

or

2x ETH

1x Analog modem (optional)

1x 4G Cellular (optional)

2x SFP & 2x ETH

2x ETH

Additional Interfaces

1x RS-232 console

2x USB 3.0 Type A

1x RS-232 console

2x USB 3.0

1x RS-232 console

1x USB Mini Set-up Port

1x RS-232 console

8x USB 2.0 Type A

CPU

Intel x86_64 Dual-Core

ARM Cortex-A9 1.6 GHz Dual-Core

ARM Cortex-A9 Dual-Core

MPC8349E 400 MHz

Storage

16GB Flash (upgrades available)

32GB eMMC Flash

16GB eMMC Flash

16MB Flash

RAM

4GB DDR4 (upgrades available)

2GB DDR4

1GB DDR3L

64MB

Environmental Monitoring

Any USB sensors

4 digital-in ports

Wi-Fi

Optional

No

No

No

No

Cellular

Optional

No

Optional

Optional

No

Power

Dual AC

or

Dual DC

Dual AC

or

Dual DC

Single AC

or

Single DC

Single or Dual AC

or

Single or Dual DC

Single AC

Form Factor

1U Rack Mounted

1U Rack Mounted (up to 48 ports)

2U Rack Mounted (96 ports)

1U Rack Mounted

1U Rack Mounted

1U Rack Mounted

Experience the convenience of a vendor-neutral management platform

The Nodegrid Serial Console Core Edition is a vendor-neutral terminal server alternative that strikes the perfect balance between simplicity, functionality, and security. With flexible OOB and networking options, extensible cloud-based software, and industry-leading security features, Nodegrid can streamline and protect any environment.

Schedule a demo to see the Nodegrid terminal server alternative in action.

Edge Computing Platforms: Insights from Gartner’s 2024 Market Guide

Interlocking cogwheels containing icons of various edge computing examples are displayed in front of racks of servers

Edge computing allows organizations to process data close to where it’s generated, such as in retail stores, industrial sites, and smart cities, with the goal of improving operational efficiency and reducing latency. However, edge computing requires a platform that can support the necessary software, management, and networking infrastructure. Let’s explore the 2024 Gartner Market Guide for Edge Computing, which highlights the drivers of edge computing and offers guidance for organizations considering edge strategies.

What is an Edge Computing Platform (ECP)?

Edge computing moves data processing close to where it’s generated. For bank branches, manufacturing plants, hospitals, and others, edge computing delivers benefits like reduced latency, faster response times, and lower bandwidth costs. An Edge Computing Platform (ECP) provides the foundation of infrastructure, management, and cloud integration that enable edge computing. The goal of having an ECP is to allow many edge locations to be efficiently operated and scaled with minimal, if any, human touch or physical infrastructure changes.

Before we describe ECPs in detail, it’s important to first understand why edge computing is becoming increasingly critical to IT and what challenges arise as a result.

What’s Driving Edge Computing, and What Are the Challenges?

Here are the five drivers of edge computing described in Gartner’s report, along with the challenges that arise from each:

1. Edge Diversity

Every industry has its unique edge computing requirements. For example, manufacturing often needs low-latency processing to ensure real-time control over production, while retail might focus on real-time data insights to deliver hyper-personalized customer experiences.

Challenge: Edge computing solutions are usually deployed to address an immediate need, without taking into account the potential for future changes. This makes it difficult to adapt to diverse and evolving use cases.

2. Ongoing Digital Transformation

Gartner predicts that by 2029, 30% of enterprises will rely on edge computing. Digital transformation is catalyzing its adoption, while use cases will continue to evolve based on emerging technologies and business strategies.

Challenge: This rapid transformation means environments will continue to become more complex as edge computing evolves. This complexity makes it difficult to integrate, manage, and secure the various solutions required for edge computing.

3. Data Growth

The amount of data generated at the edge is increasing exponentially due to digitalization. Initially, this data was often underutilized (referred to as the “dark edge”), but businesses are now shifting towards a more connected and intelligent edge, where data is processed and acted upon in real time.

Challenge: Enormous volumes of data make it difficult to efficiently manage data flows and support real-time processing without overwhelming the network or infrastructure.

4. Business-Led Requirements

Automation, predictive maintenance, and hyper-personalized experiences are key business drivers pushing the adoption of edge solutions across industries.

Challenge: Meeting business requirements poses challenges in terms of ensuring scalability, interoperability, and adaptability.

5. Technology Focus

Emerging technologies such as AI/ML are increasingly deployed at the edge for low-latency processing, which is particularly useful in manufacturing, defense, and other sectors that require real-time analytics and autonomous systems.

Challenge: AI and ML make it difficult for organizations to determine how to strike a balance between computing power and infrastructure costs, without sacrificing security.

What Features Do Edge Computing Platforms Need to Have?

To address these challenges, here’s a brief look at three core features that ECPs need to have according to Gartner’s Market Guide:

  1. Edge Software Infrastructure: Support for edge-native workloads and infrastructure, including containers and VMs. The platform must be secure by design.
  2. Edge Management and Orchestration: Centralized management for the full software stack, including orchestration for app onboarding, fleet deployments, data storage, and regular updates/rollbacks.
  3. Cloud Integration and Networking: Seamless connection between edge and cloud to ensure smooth data flow and scalability, with support for upstream and downstream networking.

A simple diagram showing the computing and networking capabilities that can be delivered via Edge Management and Orchestration.

Image: A simple diagram showing the computing and networking capabilities that can be delivered via Edge Management and Orchestration.

  1.  

How ZPE Systems’ Nodegrid Platform Addresses Edge Computing Challenges

ZPE Systems’ Nodegrid is a Secure Service Delivery Platform that meets these needs. Nodegrid covers all three feature categories outlined in Gartner’s report, allowing organizations to host and manage edge computing via one platform. Not only is Nodegrid the industry’s most secure management infrastructure, but it also features a vendor-neutral OS, hypervisor, and multi-core Intel CPU to support necessary containers, VMs, and workloads at the edge. Nodegrid follows isolated management best practices that enable end-to-end orchestration and safe updates/rollbacks of global device fleets. Nodegrid integrates with all major cloud providers, and also features a variety of uplink types, including 5G, Starlink, and fiber, to address use cases ranging from setting up out-of-band access, to architecting Passive Optical Networking.

Here’s how Nodegrid addresses the five edge computing challenges:

1. Edge Diversity: Adapting to Industry-Specific Needs

Nodegrid is built to handle diverse requirements, with a flexible architecture that supports containerized applications and virtual machines. This architecture enables organizations to tailor the platform to their edge computing needs, whether for handling automated workflows in a factory or data-driven customer experiences in retail.

2. Ongoing Digital Transformation: Supporting Continuous Growth

Nodegrid supports ongoing digital transformation by providing zero-touch orchestration and management, allowing for remote deployment and centralized control of edge devices. This enables teams to perform initial setup of all infrastructure and services required for their edge computing use cases. Nodegrid’s remote access and automation provide a secure platform for keeping infrastructure up-to-date and optimized without the need for on-site staff. This helps organizations move much of their focus away from operations (“keeping the lights on”), and instead gives them the agility to scale their edge infrastructure to meet their business goals.

3. Data Growth: Enabling Real-Time Data Processing

Nodegrid addresses the challenge of exponential data growth by providing local processing capabilities, enabling edge devices to analyze and act on data without relying on the cloud. This not only reduces latency but also enhances decision-making in time-sensitive environments. For instance, Nodegrid can handle the high volumes of data generated by sensors and machines in a manufacturing plant, providing instant feedback for closed-loop automation and improving operational efficiency.

4. Business-Led Requirements: Tailored Solutions for Industry Demands

Nodegrid’s hardware and software are designed to be adaptable, allowing businesses to scale across different industries and use cases. In manufacturing, Nodegrid supports automated workflows and predictive maintenance, ensuring equipment operates efficiently. In retail, it powers hyperpersonalization, enabling businesses to offer tailored customer experiences through edge-driven insights. The vendor-neutral Nodegrid OS integrates with existing and new infrastructure, and the Net SR is a modular appliance that allows for hot-swapping of serial, Ethernet, computing, storage, and other capabilities. Organizations using Nodegrid can adapt to evolving use cases without having to do any heavy lifting of their infrastructure.

5. Technology Focus: Supporting Advanced AI/ML Applications

Emerging technologies such as AI/ML require robust edge platforms that can handle complex workloads with low-latency processing. Nodegrid excels in environments where real-time analytics and autonomous systems are crucial, offering high-performance infrastructure designed to support these advanced use cases. Whether processing data for AI-driven decision-making in defense or enabling real-time analytics in industrial environments, Nodegrid provides the computing power and scalability needed for AI/ML models to operate efficiently at the edge.

Read Gartner’s Market Guide for Edge Computing Platforms

As businesses continue to deploy edge computing solutions to manage increasing data, reduce latency, and drive innovation, selecting the right platform becomes critical. The 2024 Gartner Market Guide for Edge Computing Platforms provides valuable insights into the trends and challenges of edge deployments, emphasizing the need for scalability, zero-touch management, and support for evolving workloads.

Click below to download the report.

Get a Demo of Nodegrid’s Secure Service Delivery

Our engineers are ready to walk you through the software infrastructure, edge management and orchestration, and cloud integration capabilities of Nodegrid. Use the form to set up a call and get a hands-on demo of this Secure Service Delivery Platform.

American Water Cyberattack: Another Wake-Up Call for Critical Infrastructure

Industrial water treatment plant with water
The October 2024 cyberattack on American Water, one of the largest water and wastewater utility companies in the U.S., signals yet another wake-up call for critical infrastructure security. Because millions of people rely on this critical service for safe drinking water and sanitation, this attack highlights why it’s so important to address cyber vulnerabilities.

Let’s trace the timeline of the attack, how it likely started, and the best practice architecture that could have mitigated or prevented the American Water cyberattack.

Timeline of the October 2024 American Water Cyberattack

  • Initial Intrusion (October 5, 2024)
    The attack on American Water was first detected in early October, when cybersecurity monitoring tools flagged suspicious activity within the company’s IT systems. Employees reported an unusual system slowdown, and automated alerts indicated possible unauthorized access.
  • Rapid Escalation (October 6-7, 2024)
    Within 24 hours of detection, the attackers had moved deeper into the company’s IT environment. In response, American Water initiated emergency protocols, including isolating key systems to prevent further damage. To contain the breach, critical operational technology (OT) systems — responsible for managing water treatment and distribution — were temporarily shut down
  • Public Notification and Response (October 8, 2024)
    American Water notified federal authorities, including the Cybersecurity and Infrastructure Security Agency (CISA), state regulators, and the public. The company reassured customers that water quality had not been compromised, but certain automated operations had been affected, leading to temporary disruptions in water distribution.
  • Ongoing Recovery (October 2024 – Present)
    As the investigation continued, third-party cybersecurity firms were brought in to assess the extent of the breach and assist in recovery. Manual operations were implemented in areas where automated systems were impacted. While the threat was contained, the company faced a lengthy process of system restoration and reconfiguration.

Impact of the Attack

The impact of the American Water cyberattack appears minimal. A class-action lawsuit was recently filed seeking $5-million in damages on behalf of affected customers, but this is the typical fallout that results from a breach. American Water did not shut down any treatment plants, and although they were forced to temporarily shut down their customer portal, pause billing, and revert to some manual processes, there were no water contamination or public health risks that came out of the attack. Per American Water’s FAQ page, it seems business is nearly back to normal.

However, this shouldn’t diminish the need for utilities providers to shore-up their defenses and ensure resilience of their IT architectures. The Oldsmar, Florida incident is an example of how an error or breach can change water treatment chemistry (in this case, adding too much lye to the water supply) and poison a population. There have also been many attempts by U.S. adversaries in which attackers were able to change water chemistry or disrupt automated operations.

Government agencies like the EPA have been warning that attacks on water treatment utilities are increasing. Lawmakers are also calling for inspections of IT systems, such as to ensure best practices are being followed for managing passwords and keeping remote access from Internet exposure, and considering civil and criminal penalties for those who don’t comply.

How the Attack Likely Happened

The American Water cyberattack is still under investigation. Specifics of how it occurred haven’t been released, but several likely scenarios have emerged based on trends in similar attacks:

  • Phishing or Social Engineering:
    Employees may have unknowingly opened a malicious email attachment or clicked a harmful link, allowing attackers access to the internal network, similar to 2023’s Ragnar Locker attacks. Water utilities and other public services often have large workforces, which makes them susceptible to phishing campaigns.
  • Ransomware:
    There are indications that ransomware may have encrypted key files and systems, similar to what happened during the MGM hack. Ransomware attacks on critical infrastructure have increased in recent years, with attackers locking companies out of their own data and demanding payment to restore access.
  • IT/OT Integration Vulnerabilities:
    Water utilities often rely on a hybrid network where both information technology (IT) systems and operational technology (OT) systems are integrated to monitor and control water purification, distribution, and wastewater management. While this setup improves efficiency, it can also create additional vulnerabilities if the two environments are not properly segregated. Once attackers gain access to the IT network, they can use it as a bridge to reach OT systems, which are typically less secure.
  • Internet-Facing Systems:
    In the past, the Chinese-sponsored hacker group Volt Typhoon took advantage of firewalls that were connected both to the internet and to critical control systems. This approach also takes advantage of a lack of control plane segregation, as hackers can remote-in via internet-facing systems and gain management access to critical systems.

The Solution: Isolated Management Infrastructure (IMI)

As with the global CrowdStrike outage, the most important takeaway from the American Water cyberattack is that organizations need the ability to recover fast. Remote access solutions help with this, but it matters how these solutions are architected and which capabilities they offer.

The traditional approach is to gain remote access via a direct link to the affected systems. The problem with this is that when these systems are breached, encrypted, or offline, it’s impossible to remote-into them. This requires teams to physically connect to and revive systems (as with the CrowdStrike incident), or worse – completely replace their infrastructure, as Merck did during the 2017 NotPetya breach.

Traditional remote management via direct link
Instead, organizations are turning to a best practice architecture that has been used by hyperscalers and large enterprises for years. This solution is called Isolated Management Infrastructure. IMI creates a management network that is connected to but completely independent of production network equipment, an architecture that resembles out-of-band (OOB) management. This gives teams a lifeline to their main IT and OT systems, including servers, switches, sensors, controllers, and other critical assets, even when their main systems are offline.
IMI is a lifeline to production assets

Here’s how IMI and out-of-band management could have helped mitigate the effects of the American Water attack:

  • Enhanced Containment: By isolating the network used for system control and monitoring, OOB management could have ensured that even if the primary network was compromised, attackers would not have been able to access or disable key operational systems. This would have limited the need to shut down OT systems and prevented widespread operational disruption.
  • Faster Recovery: With isolated management infrastructure, administrators would have been able to access critical systems remotely, even during the attack. This capability enables faster diagnosis of the issue and restoration of services without relying on compromised networks. In the case of a ransomware attack, for example, OOB management can help initiate recovery operations from backups, minimizing downtime.
  • Reduced Attack Surface: By creating an independent network with fewer access points and stricter controls, OOB infrastructure reduces the chances of attackers exploiting vulnerabilities. It’s an additional layer of security that complicates attempts to breach sensitive control systems.
IMI with Nodegrid2

30-year cybersecurity expert James Cabe recently published a walkthrough of how to do this. Read his article, What to do if you’re ransomware’d, to see how to deploy the Gartner-recommended Isolated Recovery Environment that lets you fight through an active attack.

Get the Blueprint for Building IMI

The American Water cyberattack is another wake-up call for critical infrastructure providers to rethink their cybersecurity strategies. Isolated Management Infrastructure is the key approach to retaining control during an attack, but requires the robust capabilities of Generation 3 out-of-band to ensure rapid recovery. To help utilities and essential services fortify their infrastructure, ZPE Systems recently created a blueprint for building IMI. Download the blueprint now to follow the best practices architecture and become resilient against cyberattacks.

Network Virtualization Platforms: Benefits & Best Practices

Network Virtualization Platforms: Benefits & Best Practices

Simulated network virtualization platforms overlaying physical network infrastructure.

Network virtualization decouples network functions, services, and workflows from the underlying hardware infrastructure and delivers them as software. In the same way that server virtualization makes data centers more scalable and cost-effective, network virtualization helps companies streamline network deployment and management while reducing hardware expenses.

This guide describes several types of network virtualization platforms before discussing the benefits of virtualization and the best practices for improving efficiency, scalability, and ROI.

What do network virtualization platforms do?

There are three forms of network virtualization that are achieved with different types of platforms. These include:

Type of Virtualization Description Examples of Platforms
Virtual Local Area Networking (VLAN) Creates an abstraction layer over physical local networking infrastructure so the company can segment the network into multiple virtual networks without installing additional hardware.

SolarWinds Network Configuration Manager

ManageEngine Network Configuration Manager

Software-Defined Networking (SDN) Decouples network routing and control functions from the actual data packets so that IT teams can deploy and orchestrate workflows across multiple devices and VLANs from one centralized platform.

Meraki

Juniper

Network Functions Virtualization (NFV) Separates network functions like routing, switching, and load balancing from the underlying hardware so teams can deploy them as virtual machines (VMs) and use fewer physical devices.

Red Hat OpenStack

VMware vCloud NFV

While network virtualization is primarily concerned with software, it still requires a physical network infrastructure to serve as the foundation for the abstraction layer (just like server virtualization still requires hardware in the data center or cloud to run hypervisor software). Additionally, the virtualization software itself needs storage or compute resources to run, either on a server/hypervisor or built-in to a networking device like a router or switch. Sometimes, this hardware is also referred to as a network virtualization platform.

The benefits of network virtualization

Virtualizing network services and workflows with VLANs, SDN, and NFVs can help companies:

  • Improve operational efficiency with automation. Network virtualization enables the use of scripts, playbooks, and software to automate workflows and configurations. Network automation boosts productivity so teams can get more work done with fewer resources.
  • Accelerate network deployments and scaling. Legacy deployments involve configuring and installing dedicated boxes for each function. Virtualized network functions and configurations can be deployed in minutes and infinitely copied to get new sites up and running in a fraction of the time.
  • Reduce network infrastructure costs. Decoupling network functions, services, and workflows from the underlying hardware means you can run multiple functions from once device, saving money and space.
  • Strengthen network security. Virtualization makes it easier to micro-segment the network and implement precise, targeted Zero-Trust security controls to protect sensitive and valuable assets.

Network virtualization platform best practices

Following these best practices when selecting and implementing network virtualization platforms can help companies achieve the benefits described above while reducing hassle.

Vendor neutrality

Ensuring that the virtualization software works with the underlying hardware is critical. The struggle is that many organizations use devices from multiple vendors, which makes interoperability a challenge. Rather than using different virtualization platforms for each vendor, or replacing perfectly good devices with ones that are all from the same vendor, it’s much easier and more cost-effective to use virtualization software that interoperates with any networking hardware. This type of software is called ‘vendor neutral.’

To improve efficiency even more, companies can use vendor-neutral networking hardware to host their virtualization software. Doing so eliminates the need for a dedicated server, allowing SDN software and virtualized network functions (VNFs) to run directly from a serial console or router that’s already in use. This significantly consolidates deployments, which saves  money and reduces the amount of space needed This can be a lifesaver in branch offices, retail stores, manufacturing sites, and other locations with limited space.

A diagram showing how multiple VNFs can run on a single vendor-neutral platform.

Virtualizing the WAN

We’ve mostly discussed virtualization in a local networking context, but it can also be extended to the WAN (wide area network). For example, SD-WAN (software-defined wide area networking) streamlines and automates the management of WAN infrastructure and workflows. WAN gateway routing functions can also be virtualized as VNFs that are deployed and controlled independently of the physical WAN gateway, significantly accelerating new branch launches.

Unifying network orchestration

The best way to maximize network management efficiency is to consolidate the orchestration of all virtualization with a single, vendor-neutral platform. For example, the Nodegrid solution from ZPE Systems uses vendor-neutral hardware and software to give networking teams a single platform to host, deploy, monitor, and control all virtualized workflows and devices. Nodegrid streamlines network virtualization with:

  • An open, x86-64bit Linux-based architecture that can run other vendors’ software, VNFs, and even Docker containers to eliminate the need for dedicated virtualization appliances.
  • Multi-functional hardware devices that combine gateway routing, switching, out-of-band serial console management, and more to further consolidate network deployments.
  • Vendor-neutral orchestration software, available in on-premises or cloud form, that provides unified control over both physical and virtual infrastructure across all deployment sites for a convenient management experience.

Want to see vendor-neutral network orchestration in action?

Nodegrid unifies network virtualization platforms and workflows to boost productivity while reducing infrastructure costs. Schedule a free demo to experience the benefits of vendor-neutral network orchestration firsthand.

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PDU Remote Management

PDU Remote Management

The Hive SR PDU remote management solution from ZPE Systems.

PDUs (power distribution units) and busways are critical network infrastructure devices that control and optimize how power flows to equipment like servers, routers, firewalls, and switches. They’re difficult to manage remotely, so configuring and updating new devices or fixing problems typically requires tedious, on-site work. This difficulty is magnified in complex, distributed networks with hundreds of individual power devices that must be managed one at a time. What’s needed is a PDU remote management solution that unifies control over distributed devices. It should also streamline infrastructure management with an open architecture that supports third-party power software and automation.

The problem: PDU management is cumbersome for large, distributed networks

PDUs and busways are deployed across remote and distributed locations beyond the central data center, including edge computing sites, automated manufacturing plants, and colocations. They typically aren’t network-connected and do not come with up-to-date firmware at deployment time, requiring on-site technicians for maintenance. Upgrading and managing thousands of PDUs and busways requires hundreds of work hours from on-site IT teams who must manually connect to each unit.

The current solution: PDU remote management with jump boxes or serial consoles

Since most PDUs and busways can’t connect to the network, the only way to remotely manage them is to physically connect them via serial (a.k.a., RS-232) cable to a device that can be remotely accessed, such as an Intel NUC jump box or a serial console.

Unfortunately, jump boxes usually aren’t set up to manage more than one serial connection at a time, so they only solve the remote access problem without providing any centralized management of multiple PDUs or multiple sites. Jump boxes are often deployed without antivirus or other security software installed and with insecure, unpatched operating systems containing potential vulnerabilities, leaving branch networks exposed.

On the other hand, serial consoles can manage multiple serial devices at once and provide remote access, but they often don’t integrate with PDU/busway software and only support a few chosen vendors, which limits their control capabilities and may prevent remote firmware updates. They’re also usually single-purpose devices that take up valuable rack space in remote sites with limited real estate and don’t interoperate with third-party software for automation, monitoring, and security.

The Hive SR + ZPE Cloud: A next-gen PDU remote management solution

The ZPE Cloud and Nodegrid Hive SR solutions for PDU remote management.
The Hive SR is an integrated branch services router from the Nodegrid family of vendor-neutral infrastructure management solutions offered by ZPE Systems. The Hive automatically discovers power devices and provides secure remote access, eliminating the need to manage PDUs and busways on-site. The ZPE Cloud management platform gives IT teams centralized control over power devices and other infrastructure at all distributed locations so they can update or roll-back firmware, configure and power-cycle equipment, and see monitoring alerts.

The ZPE Cloud PDU remote management solution from ZPE Systems.

In addition to integrated branch networking capabilities like gateway routing, switching, firewall, Wi-Fi access point, 5G/4G cellular WAN failover, and centralized infrastructure control, the Hive SR and ZPE Cloud also deliver vendor-neutral out-of-band (OOB) management. ZPE’s Gen 3 OOB solution creates an isolated management network that doesn’t rely on production resources and, as such, remains remotely accessible during major outages, ransomware infections, and other adverse events. This gives IT teams a lifeline to perform remote recovery actions, including rolling-back PDU firmware updates, power-cycling hung devices, and rebuilding infected systems, without the time and expense of an on-site visit.

A diagram showing how the Nodegrid Hive SR can be deployed for PDU remote management.

The Hive and ZPE Cloud have open architectures that can host or integrate other vendors’ software for PDU/busway management, NetOps automation, zero-trust and SASE security, and more. Administrators get a single, unified, cloud-based platform to orchestrate both automated and manual workflows for PDUs, busways, and any other Nodegrid-connected infrastructure at all distributed business sites. Plus, all ZPE solutions are frequently patched and protected by industry-leading security features to defend your critical branch infrastructure.

 

 

Download our Automated PDU Provisioning and Configuration solution guide to learn more about vendor-neutral PDU remote management with Nodegrid devices like the Hive SR.
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Download our Centralized IT Infrastructure Management and Orchestration solution guide to learn how ZPE Cloud can improve your operational efficiency and resilience.
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