Providing Out-of-Band Connectivity to Mission-Critical IT Resources

Zero Trust Edge Solutions: Continuing the Zero Trust Journey

A glowing shield with a 0 on it overlays a glowing map of the world to represent zero trust at the edge.

The zero trust security methodology follows the principle of “never trust, always verify,” which assumes that any account or device could be compromised and should be forced to continuously establish trustworthiness. This sounds like an extreme approach, but with the frequency of high-profile data breaches and ransomware attacks steadily increasing, security teams must pivot their approach away from prevention and toward damage mitigation and recovery. Zero trust security limits the lateral movement of compromised accounts on the network by establishing micro-perimeters around network resources that continually assess an account’s behavior for suspicious activity.

Organizations also must extend zero trust security policies and controls to remote business sites at their network’s edges, such as branches, Internet of Things (IoT) deployments, and home offices. Zero trust edge solutions are software platforms that provide networking, access, and security capabilities designed specifically for the edge. This guide explains what zero trust edge solutions do and the challenges involved in using them before discussing how to build a unified ZTE platform.

What are zero trust edge solutions?

A zero trust edge solution combines edge-centric security functionality with remote access and networking capabilities. ZTE’s core feature is zero trust network access (ZTNA), which securely connects remote users to enterprise applications and resources, similar to a VPN. ZTNA is more secure than VPNs because it only allows users to authenticate to one resource at a time and prevents them from seeing or accessing anything else until they re-establish their identity and credentials. ZTE’s other features and capabilities vary depending on the vendor and deployment type. ZTE solutions come in three different forms:

  • As a service: Companies can purchase ZTE functionality as a cloud-based, vendor-managed service. Remote users connect to regional points of presence (POPs) to reach the ZTE stack in the cloud before being routed to enterprise resources. This deployment style is easier to deploy for organizations with lots of users in the field but few (if any) physical edge locations to host security or networking solutions.
    .
  • With SD-WAN: Some ZTE providers combine zero-trust features with software-defined wide area networking (SD-WAN) capabilities. SD-WAN creates a virtual network overlay that’s decoupled from the underlying WAN infrastructure, enabling centralized control and automation. Packaging ZTE and SD-WAN together helps organizations consolidate their tech stack at physical edge sites like branches, warehouses, and manufacturing plants while still offering ZTNA to work-from-home and field employees.
    .
  • Build your own: Since there are very few mature ZTE providers on the market, and it can be difficult to find pre-made solutions with all the features needed for complex, distributed edge networks, many teams opt to build their own platform by combining tools from multiple vendors. Typically, these organizations have physical branches with existing WAN infrastructure that they use as regional POPs to host ZTNA and other security solutions.

Why build your own ZTE solution?

If pre-made solutions exist, why would companies go through the hassle of creating their own zero trust edge platform? Presently, there aren’t any “complete” ZTE solutions that offer full, zero-trust protection for branches and other physical edge sites.

For example, many ZTE platforms don’t protect management ports on the control plane, leaving critical edge infrastructure like servers, switches, and power distribution units (PDUs) exposed to cybercriminals. Additionally, branch ZTE solutions rely upon production network infrastructure, so if there’s an outage or ransomware attack, remote management teams are completely cut off from troubleshooting and recovery. These solutions also lack helpful edge networking features like fleet management and automation, and their closed ecosystems limit the ability to extend their capabilities.

Building your own zero trust edge platform allows you to combine all the security, networking, and management functionality you need to get full security coverage and streamline branch operations. The key to creating a robust and efficient ZTE solution is starting with a vendor-neutral platform that can unify the entire security architecture.

How Nodegrid simplifies ZTE

Nodegrid edge networking solutions from ZPE Systems provide the perfect vendor-neutral platform for integrated zero trust edge deployments. All-in-one edge gateway routers deliver a full stack of branch networking capabilities, including out-of-band (OOB) management. OOB creates a dedicated control plane on an isolated network so remote teams have continuous access to manage, troubleshoot, and repair edge infrastructure.

Nodegrid protects the management interfaces on the OOB network with robust, zero trust security processes and controls. For example, the encryption keys for each Nodegrid device are destroyed after provisioning so that only the public key is accessible when needed for authentication to our cloud. Nodegrid devices also use the Trusted Platform Module (TPM) as a hardware security module to prevent cybercriminals from tampering with the configuration or storage.

Our platform runs on the Linux-based, x86 Nodegrid OS, which supports VMs and Docker containers for third-party applications. That means you can deploy ZTNA, SD-WAN, and other zero trust edge solutions without purchasing or managing additional hardware at each branch. Nodegrid’s OOB and failover functionality ensure those security and access solutions remain operational during ISP outages, ransomware attacks, and other disruptions. Teams can also run their favorite tools for automation, troubleshooting, and recovery on the Nodegrid platform, streamlining edge operations and ensuring their toolbox is available on the OOB network. Nodegrid also simplifies fleet management with true zero-touch provisioning to securely and automatically deploy configurations at edge business sites.

Want to unify your zero trust edge solutions with Nodegrid?

Nodegrid provides a robust, vendor-neutral platform to unify and extend your zero trust edge capabilities. Request a free demo to see Nodegrid in action. Watch Demo

IT Automation vs Orchestration: What’s the Difference?

it-automation-vs-orchestration

IT automation and orchestration are two important concepts in the field of information technology that are often used interchangeably but are actually quite different. IT automation focuses on individual tasks, whereas orchestration encompasses multiple tasks or even entire workflows. Each approach produces different results and helps teams meet different goals. They also have their own benefits and challenges that must be considered. This guide compares IT automation vs orchestration to clear up misconceptions and help organizations choose the right approach to streamlining their IT operations.

IT Automation vs Orchestration: What’s the Difference?

IT Automation vs Orchestration

IT automation refers to the use of technology to automate repetitive tasks and processes, including things like automated backups, software updates, and monitoring systems. The goal of IT automation is to free up time and resources for IT professionals by automating routine tasks, allowing them to focus on more strategic initiatives.

Orchestration, on the other hand, is the coordination and management of multiple processes or entire workflows. This can include things like configuring and deploying new servers, managing network connections, and monitoring the performance of many different systems. The goal of orchestration is to improve the overall efficiency of IT operations, reducing costs and enabling greater scalability.

The benefits of IT automation vs orchestration

Benefits of IT Automation vs Orchestration

IT Automation

  • Saves time
  • Reduces human error
  • Improves compliance

Orchestration

  • Increases operational efficiency
  • Improves network scalability
  • Ensures IT system reliability

One of the main benefits of IT automation is that it can save time and resources for IT professionals. By automating routine tasks, IT teams can focus on more strategic initiatives and projects. Additionally, automation helps reduce human error and increases the accuracy, speed, and efficiency of tasks. Automation also improves compliance, as automated processes are less prone to human negligence and are easier to audit.

Orchestration, on the other hand, helps improve the overall efficiency and effectiveness of IT operations. By automating the coordination and management of multiple tasks, orchestration helps ensure that different systems and processes work together seamlessly. Additionally, orchestration helps improve the scalability and reliability of IT systems by ensuring different components are configured and deployed correctly.

The challenges of IT automation and orchestration

IT Automation and Orchestration Challenges

IT Complexity

Teams can’t effectively automate IT operations unless they thoroughly understand all the tasks, systems, and workflows comprising a highly complex network.

Automation Skills Gap

A high demand for automation engineers makes it difficult and expensive to recruit, train, and retain qualified IT automation and orchestration professionals.

Supporting Infrastructure

Effective automation and orchestration deployments require a robust underlying infrastructure of specialized hardware and software solutions.

One of the main challenges of automation and orchestration is the complexity of IT systems. As organizations rely more heavily on specialized technology and grow both in size and in number of business sites, IT systems become increasingly complex and difficult to manage. Automation and orchestration help reduce complexity by automating routine tasks and coordinating the management of different systems. However, teams must understand those tasks and systems well enough to know how to automate them effectively; otherwise, mistakes will proliferate or there will be gaps in automated workflows.

Another IT automation and orchestration challenge is the need for skilled professionals to deploy and manage these solutions. As automation and orchestration become more prevalent, the demand for skilled professionals has increased, making it harder (and more expensive) to recruit and retain qualified automation engineers. The alternative is for organizations to spend time and resources training existing IT staff to work with automation and orchestration.

Additionally, organizations need to invest in the technology and infrastructure necessary to support automation and orchestration. Some examples of these automation infrastructure components include:

  • Gen 3 out-of-band (OOB) serial consoles, which allow teams to deploy third-party automation on an OOB network that doesn’t rely on production infrastructure, improving security and resilience. Gen 3 OOB also moves bandwidth-hogging orchestration workflows off the production network, which reduces latency for better performance.
  • Software-defined networking, which virtualizes the control and management processes and abstracts them from underlying LAN and WAN hardware. SDN, SD-WAN, and SD-Branch technologies enable a high degree of automation for networking workflows such as load balancing, application-aware routing, and failover.
  • Infrastructure as Code (IaC), which turns infrastructure configurations into software code. IaC enables the use of version control, zero-touch deployments, automatic configuration management, automated security testing, and other tools and processes that support automation and improve network resilience.
  • Orchestrator software, which controls all of the automated workflows on a network. The orchestrator is the central hub for teams to create, deploy, monitor, and troubleshoot automated workflows and infrastructure.
  • AIOps, or artificial intelligence for IT operations, which analyzes all the logs and data pulled from automated infrastructure devices and security appliances. AIOps provides predictive maintenance insights, automatic root-cause analysis (RCA), enhanced threat detection, and other functionality to help support a complex, automated network infrastructure.

Tips for overcoming IT automation and orchestration challenges

While every organization will face unique IT automation and orchestration hurdles, there are two basic tips to help simplify any deployment. Using consolidated network hardware and vendor-neutral platforms can help reduce the complexity of network infrastructure, the need to hire additional staff, and the cost to deploy automation infrastructure.

  • Consolidated network hardware, such as all-in-one branch/edge gateway routers, significantly reduces the number of devices deployed at each business site. Fewer devices to automate means less complexity, and organizations save money on deployment costs like hardware overhead and automation license seats.
  • Vendor-neutral platforms, such as the Nodegrid infrastructure management platform from ZPE Systems, allow teams to use the automation and orchestration tools they’re most comfortable with regardless of provider, reducing the skills gap. Open platforms ensure seamless interoperability between all the various automated components to decrease management complexity. Vendor-neutral hardware also allows organizations to run software from multiple vendors on a single device, enabling even greater network consolidation to reduce the complexity and cost of automated infrastructure deployments.

Choosing IT automation vs orchestration

IT automation and orchestration are interconnected concepts that are frequently, but incorrectly, used interchangeably. Automation focuses on individual tasks, while orchestration manages multiple tasks and entire workflows. Both automation and orchestration can help improve the efficiency and effectiveness of IT operations, but they have their unique benefits and challenges. Organizations must carefully consider their IT systems and needs when deciding which approach to use.

IT automation vs orchestration simplified

The network automation experts at ZPE Systems have helped Big Tech brands like Amazon and Uber improve operational efficiency and resilience with IT automation and orchestration. Learn how to use these best practices to streamline your IT operations by downloading our Network Automation Blueprint.

Download the Blueprint

Network Resilience: What is a Resilience System?

A digital web of interconnected network resilience concepts being selected by a business person in a suit.

Network resilience means being able to withstand or recover from adversity, service degradation, and complete outages with minimal business disruption. The longer business-critical services are down, or systems are breached, the greater the risk of significant financial, reputational, and legal consequences. A resilience system is a set of technologies that enable an organization to continue operating while teams work to repair failures and recover from cyberattacks. But what exactly is a resilience system, and what does it look like? This guide to network resilience defines resilience systems, provides example use cases, compares them to related technologies like backups and redundant systems, and describes the key components required to build them.

What is a resilience system?

A resilience system provides all the infrastructure, tools, and services necessary to continue operating, if in a degraded state, during major incidents. It also includes everything needed to recover data, rebuild systems, perform security testing, and continue delivering core business functionality. A resilience system is typically isolated from the production network, preventing cybercriminals from finding and compromising it and ensuring teams have continuous access even if the primary network goes down.

Resilience system use cases

Some examples of the challenges that resilience systems help overcome include:

1. Ransomware recovery

In a ransomware attack, cybercriminals infect systems with malware that spreads throughout the network and encrypts any data it encounters. Modern ransomware now uses packaged attacks that move at machine speed, instantly incapacitating entire networks. Organizations completely lose access to critical systems and data until they pay a ransom, often in untraceable cryptocurrency. Ransomware is an exceptionally tenacious form of malware and tends to reinfect backup data and rebuilt systems, significantly hampering recovery efforts and increasing the duration and cost of the attack. The best practice for resilience systems is to isolate them on an out-of-band (OOB) network, inaccessible to hackers who have breached the production in-band network. Doing so creates a safe, isolated recovery environment (IRE) where teams can restore critical data and systems without the risk of reinfection. The resilience system includes all the tools and hardware needed to restore critical business services and infrastructure. An IRE significantly accelerates ransomware recovery and minimizes downtime, so businesses can avoid paying ransoms and reduce the overall cost of attacks.

2. Network outages

Enterprise network architectures and supply chains are highly complex, with lots of moving parts that rely on external vendors to maintain availability. Just one of those vendors dropping the ball could take the entire organization offline, severely impacting network resilience. For example, in 2023, an expired cryptographic certificate caused Cisco’s Viptela SD-WAN appliances to fail on reboot, completely taking down affected networks until the issue was resolved. With a resilience system, Viptela customers could have potentially avoided this downtime by failing over to alternative network resources. For example, a resilience system with integrated cellular failover allows branches to continue connecting to and delivering critical business services while also providing a lifeline for remote teams to access and recover failed systems. A resilience system also provides observability and automatic notifications so teams are instantly alerted to issues like certificate expirations and can respond quickly to recover critical services.

3. Shift to remote work

Incidents like ransomware attacks and equipment failures happen frequently enough that companies can create detailed plans and proactively implement solutions to minimize their impact, but not all adverse events are so predictable. When the COVID-19 pandemic struck, the massive shift to remote work strained the network resources of most organizations. Instead of maintaining a limited number of branch offices, teams suddenly had to treat every employee as a new branch, leading to performance degradation and outages as they scrambled to reinforce the business’s remote capabilities. A resilience system gives teams the tools and resources they need to provision additional infrastructure, manage networking logic, deploy new security solutions, and more, even while the primary network is offline or under a heavy load. A resilience system is the key to quickly adjusting network performance and security to adapt to sudden changes like a transition to fully remote operations.

Do backups and redundancy equate to network resilience?

The short answer is no; backups and redundancy do not equate to network resilience, though they do contribute to making systems more resilient.

  • Backups are copies of data, configurations, and application code used to do a hot or cold restore when a production system fails. The underlying infrastructure must remain operational for teams to access and use backups, and unless additional resilience measures are taken, it’s easy for backups to become infected or compromised, severely hampering recovery efforts.
  • Redundancy involves duplicating critical systems, services, and applications as a failsafe in case the primaries go down. Organizations can “fail over” to the redundancies to continue critical business operations during outages. However, redundant systems are just as susceptible to failures and infections without additional resilience measures like out-of-band management and isolated management infrastructure.

Backups and redundancy are part of network resilience but alone are not enough to ensure business continuity. Resilience systems focus on maintaining the architecture of the production network while adding the ability to recover or adapt to adversity. The next section discusses all the tools and technologies that make up network resilience systems.

What does a resilience system look like?

There are four key components that go into a resilience system.

Key Components of a Resilience System

Alternative Networking

Full-stack routing and switching, Wi-Fi, VoIP, virtualization, software-defined network overlays for SDN & SD-WAN

Alternative Compute

Full-stack compute, containers, virtual machines, and any other resources needed to run applications and deliver services

Storage & Storage Recovery

Enough storage to recover systems and applications as well as support content delivery

Automation

Tools like zero-touch provisioning (ZTP) to facilitate speedy recovery while minimizing human error

Alternative networking and compute resources ensure the organization can failover in the event of a network failure or continue delivering services when production servers are unavailable. Teams also need enough storage to restore backup data, build new systems, and support the content delivery network (CDN). Automation solutions like zero-touch provisioning (ZTP), configuration management, and security validation tools accelerate the recovery process while mitigating the risk of human error. Combined, these components enable teams to reduce the frequency, severity, and duration of outages, improving overall network resilience.

Network resilience with ZPE Systems

A resilient network will continue delivering critical business services in the face of any challenge, whether from cybercriminals, supply chain issues, global events, or even plain human error. A resilience system is isolated from the production network to ensure security and availability, and it consists of all the tools and technologies needed to troubleshoot, recover, and deliver your most crucial data, applications, and infrastructure. The Nodegrid platform from ZPE Systems is the perfect foundation for a resilience system. Nodegrid is a vendor-neutral, out-of-band management solution capable of running your choice of third-party software. Nodegrid allows you to build a highly customizable IRE containing all the tools needed to safely recover from ransomware. You can even use Nodegrid to deliver services while the primary network or systems are down, making it your all-in-one network resilience multi-tool.

Want to ensure network resilience by accelerating ransomware recovery?

Minimize the business impact of ransomware with the help of our whitepaper, 3 Steps to Ransomware Recovery. Learn how to follow Gartner’s best practices to build an Isolated Recovery Environment

Download Whitepaper

Out-of-Band Management: What It Is and Why You Need It

Thumbnail – What is out-of-band management

This scenario is every IT professional’s worst nightmare: it’s the middle of the night, a remote site on the other side of the country has gone offline, and nobody knows why. A single minute of downtime can cost anywhere from several hundred dollars to tens of thousands of dollars, and the nearest tech is a six-hour plane ride away. Consider 2024’s CrowdStrike outage and the devastation caused for banks, airports, and many other organizations.

A bar chart showing the average hourly cost of downtime by industry.
Data Source: SolarWinds

Out-of-band management offers the solution: a way for teams to access critical remote infrastructure during outages and breaches without “out-of-chair” expenses. Out-of-band management allows organizations to recover remote infrastructure faster, reducing the duration and expense of downtime.

This guide to out-of-band management answers critical questions about what this technology is, why you need it, and how to choose the right solution.

What is out-of-band management?

Out-of-band management (OOBM) involves controlling network infrastructure and workflows on an out-of-band network. An out-of-band network is an entirely separate network that runs parallel with your production (or in-band) network but doesn’t rely on any of the same infrastructure or services. OOBM allows teams to administer network infrastructure remotely on a dedicated connection, such as secondary Fiber or cellular LTE, that will remain available even if the in-band network goes down from an equipment failure, ISP outage, or ransomware attack.

A diagram showing how out-of-band management works.

The biggest reason to use out-of-band management is to ensure continuous, uninterrupted access to critical remote infrastructure even when the primary network is down. OOBM allows teams to recover from outages and cyberattacks faster and more cost-efficiently because they can access, troubleshoot, and restore systems without rolling trucks or hiring on-site services.

Out-of-band management provides a lifeline for teams to access critical remote infrastructure when the production network is offline. It allows them to immediately begin troubleshooting and repairing the issue to restore services ASAP. With OOBM, companies save money on recovery expenses, and minimize the duration and business impact of downtime.

What is an OOBM serial console?

Front and back views of the Nodegrid out-of-band management serial console.

Some organizations use OOBM jump boxes (or jump servers) that are connected to both the in-band and out-of-band networks, allowing administrators to “jump” from one network to the other for management. Examples of low-cost jump boxes include the Intel NUC and the Raspberry Pi. However, OOBM jump boxes are security risks because they do not effectively isolate the management infrastructure, plus they require an entire duplicate infrastructure of devices and services to create the out-of-band network. The best practice for security, resilience, and efficiency is to deploy an all-in-one, out-of-band management solution.

An out-of-band management solution uses hardware devices known as serial consoles, which connect to infrastructure devices via their management port (usually RS232 Serial, Ethernet, or USB). Serial consoles are known by lots of other names, including terminal servers, console servers, console server switches, serial routers, and serial switches.

The serial console has dedicated network interfaces to provide an Internet connection for remote management access, often fiber or 4G/5G cellular LTE, so they don’t connect to or rely upon the primary production network at all. This gives teams the ability to continuously monitor and administer critical remote infrastructure even during an ISP or WAN outage that would make a jump box inaccessible.

 Administrators remotely access an OOBM serial console via this dedicated link and, from there, can view and manage all connected infrastructure from a single, convenient software platform. This software is typically deployed on-premises and runs as a VM (virtual machine)  either on the serial console itself or on a separate machine, but there are some cloud-based OOBM network management software tools.

Out-of-band management software varies from provider to provider, with most offering second-generation (or Gen 2) solutions that provide some built-in automation capabilities but do not support vendor-neutral integrations with third-party tools. Newer, third-generation (or Gen 3) solutions use an open, x86 Linux-based operating system to allow easy integrations with other vendors’ software for automation, orchestration, security, monitoring, and more.

The benefits of out-of-band management

Out-of-band management can help you:

  • Improve network performance: Performing resource-intensive management, automation, and orchestration workflows on the out-of-band network reduces the strain on the production network for better speed and reliability.
  • Accelerate ransomware recovery: The OOBM network can be used to create an isolated recovery environment (IRE) where teams can safely rebuild and recover from ransomware attacks without the risk of reinfection, reducing the duration and expense of ransomware-related outages.
  • Streamline repairs and rebuilds: OOBM provides the ability to deploy the tools and applications needed to isolate, cleanse, rebuild, and restore services that have been affected by failures and ransomware.

The security and resilience benefits of out-of-band management are discussed further below.

How does out-of-band management improve security and resilience?

Network breaches and ransomware attacks occur so frequently that most businesses know it’s no longer a question of “if,” but “when” they’ll be hit. Once cybercriminals compromise a device or account and can move around the network, it’s only a matter of time before they find the management interfaces and take complete control over critical infrastructure.

OOBM and management infrastructure isolation

Serial consoles create an out-of-band network by directly connecting to the management port of infrastructure devices and moving all control functions off of the production LAN. This isolates the management plane from the data plane, which is part of a cybersecurity best practice known as isolated management infrastructure (IMI). An IMI further segments the management network and routes management ports to terminate on top-of-rack, OOBM serial switches, creating multiple layers of isolated management. The isolated management plane is always remotely accessible to engineers via the OOBM connection, but it remains hidden from any cybercriminals who may breach the production network.

Multi Layered OOB IMI – ZPE Systems

 

OOBM and ransomware recovery

Out-of-band management also improves security and resilience by aiding in ransomware recovery. According to a Sophos survey, 70% of companies hit by ransomware take longer than two weeks to recover, due in no small part to the pervasive nature of the malware used and how frequently rebuilt systems and recovered data get reinfected. Today’s ransomware attacks are now pre-packaged and move at machine speed – meaning instantly – across infrastructure, bringing entire businesses down before they’ve even realized they’re under attack. The longer the business is offline, the more revenue (and customer trust) is lost, causing recovery costs to skyrocket.

An IMI using out-of-band management gives teams an isolated recovery environment (IRE) where they can recover data and rebuild systems without the risk of reinfection. The IRE allows organizations to get services back online faster to reduce the financial and reputational consequences of ransomware attacks.

A diagram showing the components of an isolated recovery environment.

Resilience is defined as the ability to continuously operate and deliver services, if in a degraded fashion, even while undergoing major failures and breaches. Out-of-band management improves resilience by ensuring that teams have continuous access to critical remote infrastructure no matter what’s going wrong with the production environment. OOBM serial consoles also isolate the management infrastructure to protect it from attackers on the primary network and provide a safe environment for teams to recover from ransomware.

Why choose Nodegrid for out-of-band management?

Many network teams think of out-of-band as being a huge expense and time sink. Setting up  proper infrastructure for OOBM and IMI typically requires 6 or more boxes at each business site for routing, switching, firewall, storage, cellular access, and a jump box. The Nodegrid platform from ZPE Systems reduces the cost and headache of out-of-band management by combining all these functions and more into a single box. Teams can easily drop a Nodegrid box in each site at a fraction of the cost of deploying a traditional OOBM network.

A diagram showing ZPE’s multi-function capabilities for IMI in branch and edge sites.

The first Gen 3 OOBM solution

Nodegrid is the first and only Gen 3 out-of-band management solution. Nodegrid OOBM devices use the x86 Linux-based NodegridOS, which is capable of running VMs and Docker containers to host your choice of third-party applications for automation, orchestration, security, SD-WAN, and more. Nodegrid’s ability to host other vendors’ software ensures that teams have access to all the tools they need to troubleshoot and recover infrastructure from within the IMI environment, making it the perfect network resilience multi-tool.

Nodegrid OOBM software is available as an on-premises solution or a highly scalable cloud-based app, and both support easy integrations with tools for monitoring, automated configuration management, and more. This enables teams to consolidate and streamline their workflows, maximizing efficiency while reducing the risk of human error.

Nodegrid’s other key features include:

  • Built-in 5G/4G LTE and Wi-Fi options for OOB and network failover
  • OOB support over IPMI, ILO, DRAC, CIMC, vSerial, and KVM
  • Robust hardware security like BIOS protection, UEFI Secure Boot, and an encrypted solid-state disk
  • SAML 2.0 and two-factor authentication (2FA)
  • Support for legacy and mixed-vendor infrastructure without expensive adapters

ZPE Systems offers a wide range of out-of-band management devices to fit any deployment size and use case, including the 96-port Nodegrid Serial Console Plus (NSCP) for large and hyperscale data centers, and the Nodegrid Gate SR, which combines branch gateway routing and OOB serial console functionality for remote business sites like retail stores and manufacturing plants.

Nodegrid OOB serial console comparison


Guest OS
Docker Apps
Wi-Fi
Cellular (Dual-SIM)
Serial Ports
Data Sheet
Nodegrid Serial Console S Series
1
1-2
No
1
16, 32 or 48
Nodegrid Serial Console Plus (NSCP)
1
1-2
Yes
1
16, 32, 48 or 96

Nodegrid OOB network edge router comparison


Guest OS
Docker Apps
Wi-Fi
Cellular (Dual-SIM)
Serial Ports
Data Sheet
Nodegrid Link SR
1
1-2
Yes
1
1
Nodegrid Bold SR
1
1-2
Yes
1-2
8
Nodegrid Hive SR
1-2
1-3
Yes
1-2
8
Nodegrid Gate SR
1-3
1-4
Yes
1-2
8
Nodegrid Net SR
1-6
1-4
Yes
1-4
16-80
Nodegrid Mini SR
1
1-2
Yes
1
Via USB

Get scalable network resilience with the only Gen 3 out-of-band management solution

Only Nodegrid OOBM delivers network control, security, automation, and resilience with a completely vendor-neutral platform. To see Nodegrid out-of-band management in action, request a free demo.

Request a Demo

Best Network Performance Monitoring Tools

Best Network Performance Monitoring Tools
Network performance monitoring tools provide visibility into the health and efficiency of networks and their underlying infrastructure of devices and software. Some platforms focus entirely on collecting and analyzing logs from various sources on the network, while others provide additional management capabilities that let you control, change, and troubleshoot network infrastructure. Choosing the right solution requires a thoughtful consideration of factors such as the cost, scalability, and interoperability of the software, as well as your team’s experience and abilities. This guide compares three of the best network performance monitoring tools by analyzing these critical factors before providing advice on the most scalable and cost-effective way to deploy your solutions.

Comparing best network performance monitoring tools

Platform

Key Features

SolarWinds Network Performance Monitor (NPM)

  • Network device, performance, and fault monitoring

  • Deep packet inspection and analysis

  • LAN and WAN monitoring

  • Automatic network discovery, mapping, and monitoring

  • Network availability monitoring

  • Network diagnostics

  • Network path analysis

  • Network performance testing

  • SNMP monitoring

  • Wi-Fi analysis

Kentik

  • Network telemetry dashboards

  • Multi-vendor network monitoring

  • Cloud, edge, and hybrid cloud monitoring

  • SaaS application performance & uptime monitoring

  • Intelligent automated alerts

  • SNMP, traffic flow, VPC, host agent, and synthetic monitoring

  • Multi-cloud performance monitoring

  • Kubernetes workload monitoring

  • SD-WAN monitoring

  • Network security monitoring

  • Network map visualizations

  • QoE monitoring

ThousandEyes

  • Network availability and performance testing

  • WAN performance monitoring

  • Cisco SD-WAN monitoring and optimization

  • Browser session monitoring

  • Network path visibility

  • User Wi-Fi connectivity monitoring

  • VPN mapping and monitoring

  • Cross-layer data visualizations

Disclaimer: This comparison was written by a 3rd party in collaboration with ZPE Systems using data gathered from publicly available data sheets and admin guides, as of 10/20/2023. Please email us if you have corrections or edits, or want to review additional attributes: Matrix@zpesystems.com

SolarWinds Network Performance Monitor (NPM)

The Network Performance Monitor (NPM) is part of the SolarWinds Orion platform of integrated products. This mature and richly featured monitoring software is delivered as a cloud-based service and can observe SaaS (software as a service), cloud, hybrid cloud, and on-premises infrastructure. With advanced features like deep packet inspection (DPI), WAN optimization monitoring, automatic network mapping, and automated diagnostic tools, SolarWinds NPM is meant to be a complete, enterprise-grade observability solution. As part of the Orion platform, it’s also extensible with other products from the SolarWinds ecosystem, such as a Network Configuration Manager. As an enterprise solution, SolarWinds NPM comes with a high price tag that grows even larger as additional monitoring agents are added, limiting the scalability. Another important factor to consider is that SolarWinds recently suffered a high-profile hack that compromised thousands of customers, so there are security risks involved in trusting the Orion supply chain. Additionally, despite a large library of integrations, SolarWinds is a closed ecosystem that doesn’t work well with 3rd-party tools or custom scripts.​

Pros

Cons

  • Supports SaaS, cloud, and on-premises networks
  • Includes advanced monitoring features like DPI
  • Part of a large ecosystem of observability and management solutions
  • Pricing is expensive and limits scalability
  • Recently suffered a high-profile breach that impacted thousands of customers
  • Closed ecosystem may not support your 3rd-party tools

Kentik

Kentik is an end-to-end network observability platform for cloud, multi-cloud, hybrid cloud, SaaS, and data center infrastructure. In addition to network performance monitoring, the platform includes monitoring solutions for SaaS application performance and SD-WAN performance. Other observability features include SaaS uptime monitoring, AI-driven insights and alerts, network security monitoring, and QoE (Quality of Experience) monitoring. Kentik also recently launched a Kubernetes network monitoring solution called Kentik Kube that provides end-to-end cluster visibility. Overall, Kentik is a powerful network observability platform that includes many of its most innovative features in its “Essentials” and “Pro” pricing packages, providing a lot of bang for your buck. The downside is that you can’t subscribe to features individually and must purchase a whole package, meaning you could end up paying for features you don’t need. Because Kentik is not a large vendor, its customer service may be slow to respond in some cases. Additionally, although Kentik does have a large library of integrations, it is not a vendor-neutral platform.

Pros

Cons

  • Supports cloud, multi-cloud, hybrid cloud, SaaS, and data center infrastructure
  • Includes many advanced features and solutions at no additional cost
  • Provides AI-driven network insights and intelligent alerts
  • Products aren’t available a la carte
  • Customer service and technical support can be slow to respond
  • Isn’t entirely vendor-neutral

ThousandEyes

ThousandEyes is a digital experience monitoring platform primarily focused on network and application synthetic testing, end-user performance monitoring, and ISP Internet monitoring for SaaS, cloud, and on-premises networks. Additionally, ThousandEyes is part of the Cisco family and can be used to monitor and optimize Cisco SD-WAN architectures. Across its family of observability products, ThousandEyes includes features like wireless network visibility, SaaS performance visualizations, cloud application outage detection, and SD-WAN performance forecasting. The major advantage of the ThousandEyes platform is that it provides true end-to-end visibility of the entire service delivery chain, including end-user device performance and third-party provider availability. One downside is the endpoint agent-based monitoring solution requires on-premises VMs to run, which can be cumbersome to maintain and limits scalability. The pricing is expensive compared to similar solutions, and you may have to combine products to get all the features you need. Additionally, ThousandEyes is not a vendor-neutral platform and has a relatively small library of integrations.

Pros

Cons

  • Supports SaaS, cloud, and on-premises networks
  • Works with Cisco DNA software for SD-WAN monitoring
  • Provides end-to-end visibility of the entire service delivery chain
  • Agent-based monitoring requires on-premises VMs, limiting scalability
  • Pricing is expensive compared to similar solutions
  • Limited integrations, preventing interoperability

Conclusion

Each of the solutions on this list has advantages that make it well-suited to certain environments, as well as limitations to consider. Solarwinds NPM is part of a large ecosystem of observability and management solutions that includes advanced features like DPI, but it’s suffering from a major security incident and has a closed ecosystem. Kentik packs a lot of innovative, AI-driven monitoring capabilities into its platform offerings, but its pricing tiers are inflexible, and it doesn’t have the large, enterprise-grade support team of its larger competitors. ThousandEyes provides end-to-end visibility of the entire service delivery chain and works seamlessly with Cisco DNA software, but it has a steep learning curve and a limited library of integrations.

How to run the best network performance monitoring tools

Most network performance monitoring tools – even cloud-based SaaS offerings – communicate with endpoint agents using software deployed on VMs (virtual machines) running on-premises in each business location. Running these VMs on fully provisioned servers or PCs is expensive, but deploying them on NUCs is highly insecure, especially as organizations scale out with distributed branches and edge computing sites. What’s needed is a consolidated hardware solution that combines critical branch, edge, and data center networking functionality with vendor-neutral VM and application hosting, such as the Nodegrid platform from ZPE Systems. Nodegrid’s serial switches and network edge routers run the open, Linux-based Nodegrid OS, which can host your choice of third-party software – including Docker containers – for network performance monitoring, SD-WAN, security, automation, and more. Nodegrid’s versatile, modular hardware solutions also provide out-of-band (OOB) management access to critical remote infrastructure and monitoring solutions, giving teams a lifeline to recover from outages and ransomware attacks. Nodegrid uses innovative, enterprise-grade security features like Secure Boot, self-encrypted disk, and two-factor authentication (2FA), and its onboard software is frequently patched for vulnerabilities to defend against a breach. Deploying Nodegrid at each business site consolidates your network to reduce hardware overhead, streamlining management and enabling easy scalability.

Deploy the best network performance monitoring tools with Nodegrid

Reach out to ZPE Systems to see a demo of how the best network performance monitoring tools run on the Nodegrid platform.
Contact Us

ISP Network Architecture

An engineer installs fiber optic patch cables at a customer site that’s part of an ISP network architecture.
Internet service providers (ISPs) are the backbone of modern society, responsible for connecting businesses, services, and people to the Internet and to each other. ISP networks are vast, distributed, and complex, making them challenging to manage effectively. However, failing to do so has major consequences. For example, in July of 2022, Rogers Communications in Canada suffered a network system failure after a maintenance update, causing an outage that lasted more than 15 hours and took down emergency services and other critical infrastructure.

An ISP network architecture must be designed for resilience to prevent major incidents from occurring that affect consumers, communities, and the provider’s reputation. But significant challenges stand in the way, including a reliance on legacy infrastructure, and an inability to troubleshoot and recover failed gear remotely. This post discusses why these challenges exist and what ISPs can do to overcome them.

ISP network architecture challenges

Many ISP networks lack resilience because providers are failing to adapt to a rapidly changing landscape. With networks growing larger and more complex every day, new technologies like AI (artificial intelligence) and software-defined networking are needed to manage infrastructure efficiently and deliver innovative services. Additionally, providers get stuck in a break-fix cycle that leaves teams struggling to maintain service level agreements or focus on innovation. Let’s look at the causes of these challenges and discuss how to build more resilient ISP network architectures.

Legacy infrastructure creates technical debt and hampers growth

The challenge:

The solution:

Reliance on legacy systems creates technical debt and prevents ISPs from implementing new technologies

Vendor-neutral platforms like Gen 3 serial consoles extend automation, software-defined networking, and other advanced technologies to legacy infrastructure until it can be replaced.

Internet service providers often have a network architecture that’s a mix of new and legacy infrastructure. However, engineers with the experience to support older solutions are no longer working in the field, either because they’ve been promoted to leadership positions or retired. When legacy hardware fails, inexperienced engineers need time to overcome this skills gap, and ISPs may even need to bring in consultants. This increases the cost of failures, creating what’s known as “technical debt” – when a solution is more expensive to support than the value it brings to the organization.

In addition, ISPs can improve network resilience and provide better service to customers, by adopting new technologies like AI, 5G, software-defined networking (SDN), and Network as a Service (NaaS). But legacy hardware hampers the ability to adopt these technologies. For example, NaaS abstracts the need for MPLS circuits and customer-premises gear, making architectures more cost-effective and improving the customer experience. NaaS brings SDN concepts like programmable networking and API-based operations to WAN & LAN services, hybrid cloud, Private Network Interconnect, and internet exchange points. It optimizes resource allocation by considering network and computing resources as a unified whole and attempts to automate as much as possible. The trouble is, ISPs struggle to implement NaaS and other beneficial new technologies because their legacy hardware simply can’t support it.

Solution: Legacy modernization with a vendor-neutral platform

The ideal solution is to replace legacy infrastructure with modern hardware and software that supports the latest technologies. But for many ISPs, an overhaul like this is too costly and intensive. The next-best option is to bridge the gap with a vendor-neutral network modernization platform that extends automation, AI, and 5G connectivity to otherwise unsupported systems.

For example, serial consoles (also known as terminal servers, console servers, and serial console switches) provide remote management access to network infrastructure. The newest generation of these devices, known as Gen 3, are vendor-neutral by design so that they can control third-party and legacy hardware. Through a combination of built-in features and integrations, Gen 3 serial consoles can use technology like zero-touch provisioning (ZTP), AIOps, and automated configuration management to control connected hardware that otherwise wouldn’t support it. Some solutions, such as the Nodegrid platform from ZPE Systems, can even directly host SDN and NaaS software from other vendors, so ISPs can start implementing network improvements right away while they gradually replace their outdated infrastructure.

Physical infrastructure is difficult to manage and troubleshoot remotely

The challenge:

The solution:

ISP network admins can’t respond to changing environmental conditions or recover failed hardware remotely

Environmental monitoring connected to an out-of-band (OOB) management solution ensures continuous remote access on a dedicated, isolated network that enables fast and cost-effective recovery.

ISP network architectures involve a great deal of physical infrastructure, which is often deployed in remote edge sites and customer premises. Even with software- or service-based network solutions, hardware is needed to host that software, and the physical environment for that hardware is often less than ideal. Drastic weather changes, power outages, and other unexpected scenarios can happen without notice and rapidly bring down an ISP network. These events often cut off remote management access as well, making troubleshooting and recovery difficult, time-consuming, and expensive. In fact, supporting this physical infrastructure often consumes so much time and effort that it prevents ISPs from focusing on delivering better services and software to their customers.

Solution: Out-of-band management with environmental monitoring

The first part of the solution involves monitoring the environment that houses remote, physical infrastructure. An environmental monitoring system uses sensors to detect changes in airflow, temperature, humidity, and other conditions that affect the operation of network hardware. These sensors give ISPs a virtual presence in edge deployments and customer sites so they can quickly respond to changing conditions before systems overheat or circuitry corrodes.

The second part involves providing management teams with reliable remote access to physical infrastructure that won’t go down if there’s a production network outage. Out-of-band (OOB) management solutions use serial consoles with dedicated network interfaces used just for management access. This creates a parallel, out-of-band network that’s completely isolated from production network services and infrastructure. Additionally, many serial consoles use cellular connectivity via 4G or 5G to OOB access, providing a wireless lifeline to connect, troubleshoot, and restore remote infrastructure. OOB management allows ISPs to troubleshoot and recover failed hardware remotely, even during total network outages, so they can get services back up and running faster and less expensively.

The environmental monitoring system should run on the OOB network so remote admins can continue to monitor conditions while they recover failed hardware. The out-of-band management solution also needs to be vendor-neutral so ISPs can deploy third-party automation, AI, and NaaS on the OOB network. For example, Nodegrid Gen 3 serial consoles provide OOB, environmental monitoring, and a vendor-neutral platform to host third-party software at the edge. Nodegrid even enables fully automated responses to changing environmental conditions in those edge environments before admins are aware of a problem.

To learn more about building a resilient, automated network infrastructure with Nodegrid, download the Network Automation Blueprint.

Download Now

ISP network architecture resilience with Nodegrid

ISP network architectures must be resilient, meaning service providers must find a way to bridge the gap between legacy and modern systems while ensuring continuous remote access to manage, troubleshoot, and recover hardware at the edge. The Nodegrid ISP network infrastructure solution  from ZPE Systems is a vendor-neutral, Gen 3 platform that delivers legacy modernization, environmental monitoring, out-of-band management, and much more.

Nodegrid delivers ISP network architecture resilience in a single platform

Request a free demo to see Nodegrid ISP network architecture solutions in action.

Watch a Demo